Problem with build-in PayPal plugin

18.10.2023 13:23
#1
Typostudio Buschbeck
Joomshopping forum user no avatar
Name: Stefan
08.04.2020
Сообщения: 4
Quote
Problem with build-in PayPal plugin

Hi :)

everythinks works fine so far except the return after a successful paypal-payment. I receive the payment but JoomShopping keeps the state "Offen (Open)" and is not switching to "bezahlt (paid)" anymore.

So I checked the log file (paymentdata.log) and saw something strange that hopefully helps to determine the problem.
The last entry from a completely working paypal payment (including setting correct status) shows this:
...
payment_status=Completed
...
2023-09-13 12:48:02 url: /index.php?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_paypal&no_lang=1

Now - with the wrong state - it shows:
...
payment_status=Completed
...
2023-10-18 11:30:32 url: /checkout/step7.html?act=return&js_paymentclass=pm_paypal&PayerID=JX83NKLKVVSXN

How can I make it work again like before? Any ideas?
Many thanks in advance for your help and with

Best regards
Stefan :)


Joomla: 4.4.0
JoomShopping: 5.2.1
PHP: 8.1
MySQL: 8.0
 
18.10.2023 14:40
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 25941
Quote
Aw: Problem with build-in PayPal plugin

Set paypal notify

https://www.joomshopping.com/forum/posts/7/4514.html?lang=en#1

 
18.10.2023 17:14
#3
Typostudio Buschbeck
Joomshopping forum user no avatar
Name: Stefan
08.04.2020
Сообщения: 4
Quote
Aw: Problem with build-in PayPal plugin

Thanks for the sudden reply. I checked all the settings like documented in the given link - but no success yet (see attached screenshots).
Do you have any more ideas? I'm wondering because it was working for a long time and without updating Joomla or JoomShopping it is not working from one day to another!?

I hope the attached screenshot helps for further investigation!?
Many thanks so far and with

best regards
Stefan :)
Aw: Problem with build-in PayPal plugin

 
18.10.2023 20:22
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 25941
Quote
Aw: Problem with build-in PayPal plugin

log (history) paypal ipn?

read
https://developer.paypal.com/api/nvp-soap/ipn/IPNOperations/

 
19.10.2023 17:15
#5
Typostudio Buschbeck
Joomshopping forum user no avatar
Name: Stefan
08.04.2020
Сообщения: 4
Quote
Aw: Problem with build-in PayPal plugin

Hi again.

Good advice! I attached the logfile of one payment and I can see, paypal is trying to send an IPN back to the webshop but somethings is preventing that. I checked .htaccess file but there is no code inside which can cause the problem. So I think need to contact the webhoster? Maybe you can give me some kind of reason why there is no HTTP response code? I thought the had to be an 403 error or something...

Best regards
Stefan
Aw: Problem with build-in PayPal plugin

 
19.10.2023 20:13
#6
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 25941
Quote
Aw: Problem with build-in PayPal plugin

Your server redirected to
/?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_paypal&no_lang=1

Try change paypal ipn to

...domain.../?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_paypal&no_lang=1

or contact to hoster support (hoster block paypal ipn?)


Последнее изменение: 19.10.2023 20:14
 
11.12.2023 09:11
#7
Typostudio Buschbeck
Joomshopping forum user no avatar
Name: Stefan
08.04.2020
Сообщения: 4
Quote
Aw: Problem with build-in PayPal plugin

Sorry for the late reply.
Due to not getting this problem resolved I purchased the Paypal API plugin and now everything works like a charm again.

Merry Christmas and have a nice time :)
Stefan

 


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