14.09.2022 09:37
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kosh2323
Name: Jory
14.03.2021
Posts: 49
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Error on order confirmation
The user logged in to his account, added the product to the cart, and at the last step, when he clicks the "confirm order" button, an error pops up.
Joomla: 4.2.2 JoomShopping: 5.0.7 PHP: 8.1 MySQL: 8.0
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14.09.2022 09:56
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25964
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Aw: Error on order confirmation
Enable debug mode Joomla
Errors?
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14.09.2022 10:05
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kosh2323
Name: Jory
14.03.2021
Posts: 49
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Aw: Error on order confirmation
admin - 14.09.2022 09:56
Enable debug mode Joomla
Errors?
step2
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14.09.2022 10:06
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kosh2323
Name: Jory
14.03.2021
Posts: 49
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Aw: Error on order confirmation
step3
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14.09.2022 10:06
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kosh2323
Name: Jory
14.03.2021
Posts: 49
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Aw: Error on order confirmation
step4
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14.09.2022 10:20
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kosh2323
Name: Jory
14.03.2021
Posts: 49
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Aw: Error on order confirmation
in the "coupons" options, I see this
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14.09.2022 10:20
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25964
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Aw: Error on order confirmation
Warning - not error.
Send me error details:
Prohibited input U+
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14.09.2022 10:36
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kosh2323
Name: Jory
14.03.2021
Posts: 49
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Aw: Error on order confirmation
admin - 14.09.2022 10:20
Warning - not error.
Send me error details:
Prohibited input U+
administrator/logs ?
or not?
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14.09.2022 12:32
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25964
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Aw: Error on order confirmation
Not.
Create order (
The user logged in to his account, added the product to the cart, and at the last step, when he clicks the "confirm order" button, an error pops up.
)
Error?
---------------------------------------
Warning will be fixed in new version
(does not affect the operation of the store in 95%)
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14.09.2022 13:06
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kosh2323
Name: Jory
14.03.2021
Posts: 49
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Aw: Error on order confirmation
admin - 14.09.2022 12:32
Not.
Create order (
The user logged in to his account, added the product to the cart, and at the last step, when he clicks the "confirm order" button, an error pops up.
)
Error?
---------------------------------------
Warning will be fixed in new version
(does not affect the operation of the store in 95%)
After clicking the "confirm order" button, there is an empty page, the screen is post #1 and even there is nothing else in the page code.
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14.09.2022 14:12
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25964
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Aw: Error on order confirmation
url?
test login?
ftp?
(forum privat msg)
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14.09.2022 14:57
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kosh2323
Name: Jory
14.03.2021
Posts: 49
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Aw: Error on order confirmation
admin - 14.09.2022 14:12
url?
test login?
ftp?
(forum privat msg)
I decided to reinstall it again, oddly enough, everything worked. Thank you for your support and lost time.
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14.09.2022 17:37
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kosh2323
Name: Jory
14.03.2021
Posts: 49
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Aw: Error on order confirmation
Here's what we managed to find out during testing:
1. If you create a user in the Joomshopping admin panel - clients, and the user there looks like "Activated" and in the Joomla admin panel itself - users, he is also "Activated". Now, if you log in and buy under this user, then this error occurs at the last step, as can be seen in the screenshot of post #1.
2. If you create a user through Joomla users, he is also "Activated" and log in and buy something under this user, then there are no problems at step 5, the error does not occur.
3. If the user registers through the site on the front-end, and buys, then there are no errors either. Checked 3 times.
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14.09.2022 17:45
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25964
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Aw: Error on order confirmation
1. Enable debug
Errors?
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14.09.2022 18:03
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kosh2323
Name: Jory
14.03.2021
Posts: 49
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Aw: Error on order confirmation
admin - 14.09.2022 17:45
1. Enable debug
Errors?
Debug enable. There are warnings, no obvious errors are issued.After clicking the "confirm order" button, there is an empty page, the screen is post #1 and even there is nothing else in the page code.
Last change: 14.09.2022 18:05
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14.09.2022 18:19
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kosh2323
Name: Jory
14.03.2021
Posts: 49
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Aw: Error on order confirmation
My suspicions:
1. In the settings of Joomla-users, "Activation by yourself" is selected for registration, which means that if the user registers through the site, then a link to activate the account is sent to the mail. By clicking on the link in the email, it becomes active, and there are no problems with purchases.
2. If you add a user through Joomla users, he also becomes active and there are no problems with purchases.
3. If you add a user through Joomshopping clients, then he is also "Active" in the admin panel, but I suspect that in fact he is not activated and this causes problems when buying.
Can it be?
Last change: 14.09.2022 18:20
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14.09.2022 21:28
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25964
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Aw: Error on order confirmation
Works for my test shop (php 8.1)
Need all field settings, etc.
Configuration?
administrator/index.php?option=com_jshopping&controller=config&task=fieldregister
field fill?
administrator/index.php?option=com_jshopping&controller=users
---------------------------------------------
We are fixing a lot of bugs for php 8 now
Now use php 7.4
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15.09.2022 08:32
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kosh2323
Name: Jory
14.03.2021
Posts: 49
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Aw: Error on order confirmation
admin - 14.09.2022 21:28
Works for my test shop (php 8.1)
Need all field settings, etc.
Configuration?
administrator/index.php?option=com_jshopping&controller=config&task=fieldregister
field fill?
administrator/index.php?option=com_jshopping&controller=users
---------------------------------------------
We are fixing a lot of bugs for php 8 now
Now use php 7.4
I don't understand something, do I need to select all the fields there or how?
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15.09.2022 09:30
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kosh2323
Name: Jory
14.03.2021
Posts: 49
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Aw: Error on order confirmation
Installed a clean Joomla 4.2.2 on OpenServer, Cassiopeia template,
installed Component Joomshopping 5.1.0 A3
https://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/downloads/betaversion.html?lang=en
I tried to register the user through Joomshopping clients, the default group (there is no such grappa in Joomla), so I created the "Registered" group and added 2 users, one to the "Default" group, the second to the "Registered" group, alternately logged in to the site, and bought the product, in both cases "Error 101", although after this error, there are 2 orders from these users in the admin panel. But if you open orders and try to "Send a letter", then the same error 101 comes out. If you add a new user through the Joomla admin panel, then when buying or "sending a letter" to him works without problems.
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15.09.2022 10:07
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25964
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Aw: Error on order confirmation
Work for me.
----------------
Problem in send mail. (email with special symbol or ...)
Admin / orders /
click order number (preview order detail)
screenshot?
User details (name, email)?
Last change: 15.09.2022 10:17
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