Orders cancelling for no reason

02.11.2018 11:53
#1
victorybadges
Joomshopping forum user no avatar
Name: Nick
09.07.2012
Posts: 161
Quote
Orders cancelling for no reason

Hello

Often I have an order which gets cancelled yet the money still gets credited to my paypal account.

Can you please assist as this is a big inconvenience

thank you


Joomla: 3.4.8
JoomShopping: 4.15.1
PHP: 5.6.38
 
02.11.2018 20:56
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20175
Quote
Aw: Orders cancelling for no reason

Update joomshopping

or

https://www.joomshopping.com/forum/posts/12/13176.html?lang=en#18

 
03.11.2018 01:48
#3
victorybadges
Joomshopping forum user no avatar
Name: Nick
09.07.2012
Posts: 161
Quote
Aw: Orders cancelling for no reason

how do I update
no more download links on your web sites
I went to the Joomla extensions and only found 4.18.2

I am on 4.15.1, do I need to update file by file

how do I install
is there new procedures
please help

 
03.11.2018 08:55
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20175
Quote
Aw: Orders cancelling for no reason

download 4.18.2

joomla / extension / install

 
03.11.2018 09:27
#5
victorybadges
Joomshopping forum user no avatar
Name: Nick
09.07.2012
Posts: 161
Quote
Aw: Orders cancelling for no reason

please more information

 
03.11.2018 12:29
#6
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20175
Quote
Aw: Orders cancelling for no reason

https://www.joomshopping.com/forum/posts/1/12549.html?lang=en

 
05.11.2018 06:03
#7
victorybadges
Joomshopping forum user no avatar
Name: Nick
09.07.2012
Posts: 161
Quote
Aw: Orders cancelling for no reason

thanks

so all I need to do is do a backup
install the latest version by going to joomla extensions
download v4.18.2
and then go to Joomla Extensions and install

 
05.11.2018 08:06
#8
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20175
Quote
Aw: Orders cancelling for no reason

Yes.

 
06.11.2018 02:48
#9
victorybadges
Joomshopping forum user no avatar
Name: Nick
09.07.2012
Posts: 161
Quote
Aw: Orders cancelling for no reason

thank you

 
07.11.2018 11:52
#10
victorybadges
Joomshopping forum user no avatar
Name: Nick
09.07.2012
Posts: 161
Quote
Aw: Orders cancelling for no reason

Hello

Its all done, I am now on v4.18.2
is there are anything I need to change in the configuration to fix this problem

 
07.11.2018 19:09
#11
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20175
Quote
Aw: Orders cancelling for no reason

No.

 
08.11.2018 03:14
#12
victorybadges
Joomshopping forum user no avatar
Name: Nick
09.07.2012
Posts: 161
Quote
Aw: Orders cancelling for no reason

thank you

 
08.11.2018 11:32
#13
victorybadges
Joomshopping forum user no avatar
Name: Nick
09.07.2012
Posts: 161
Quote
Aw: Orders cancelling for no reason

happened again !

what do I need to change

I have attached my paypal configuration

can you please help
Aw: Orders cancelling for no reason

 
08.11.2018 20:59
#14
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20175
Quote
Aw: Orders cancelling for no reason

Return method GET: Y

 


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