02.11.2018 11:53
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victorybadges
Name: Nick
09.07.2012
Posts: 263
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Orders cancelling for no reason
Hello
Often I have an order which gets cancelled yet the money still gets credited to my paypal account.
Can you please assist as this is a big inconvenience
thank you
Joomla: 3.4.8 JoomShopping: 4.15.1 PHP: 5.6.38
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02.11.2018 20:56
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25913
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Aw: Orders cancelling for no reason
Update joomshopping
or
https://www.joomshopping.com/forum/posts/12/13176.html?lang=en#18
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03.11.2018 01:48
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victorybadges
Name: Nick
09.07.2012
Posts: 263
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Aw: Orders cancelling for no reason
how do I update
no more download links on your web sites
I went to the Joomla extensions and only found 4.18.2
I am on 4.15.1, do I need to update file by file
how do I install
is there new procedures
please help
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03.11.2018 08:55
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25913
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Aw: Orders cancelling for no reason
download 4.18.2
joomla / extension / install
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03.11.2018 09:27
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victorybadges
Name: Nick
09.07.2012
Posts: 263
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Aw: Orders cancelling for no reason
please more information
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03.11.2018 12:29
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25913
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05.11.2018 06:03
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victorybadges
Name: Nick
09.07.2012
Posts: 263
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Aw: Orders cancelling for no reason
thanks
so all I need to do is do a backup
install the latest version by going to joomla extensions
download v4.18.2
and then go to Joomla Extensions and install
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05.11.2018 08:06
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25913
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Aw: Orders cancelling for no reason
Yes.
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06.11.2018 02:48
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victorybadges
Name: Nick
09.07.2012
Posts: 263
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Aw: Orders cancelling for no reason
thank you
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07.11.2018 11:52
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victorybadges
Name: Nick
09.07.2012
Posts: 263
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Aw: Orders cancelling for no reason
Hello
Its all done, I am now on v4.18.2
is there are anything I need to change in the configuration to fix this problem
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07.11.2018 19:09
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25913
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Aw: Orders cancelling for no reason
No.
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08.11.2018 03:14
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victorybadges
Name: Nick
09.07.2012
Posts: 263
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Aw: Orders cancelling for no reason
thank you
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08.11.2018 11:32
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victorybadges
Name: Nick
09.07.2012
Posts: 263
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Aw: Orders cancelling for no reason
happened again !
what do I need to change
I have attached my paypal configuration
can you please help
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08.11.2018 20:59
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25913
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Aw: Orders cancelling for no reason
Return method GET: Y
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