Order Gutschrift only for individuals items?

Order Gutschrift only for individuals items?

Hey
so far, order Gutschrift can only be applied to the full order.
But what happens if the customer only returns part of the order? How does he get his Gutschrift?
How does everybody else handle this problem?
Thanks
Rolf

Aw: Order Gutschrift only for individuals items?

Only manual.
Create new order and set status cancel / Gutschrift

Aw: Order Gutschrift only for individuals items?

Hey
Ten years later... this doesn’t work anymore.
I can create a new order and make a Gutschrift, but it prints the order/invoice number of the new order, not the old order for which the Gutschrift is issued.
I really think we need to be able to create a Gutschrift for the correct invoice, even if the order is only partially returned.



Cheers
Rolf

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Aw: Order Gutschrift only for individuals items?

1. bug in translation

Gutschrift
Rechnungsnummer 00071

my test site
Gutschrift
Nr 00071

JSHOP_ORDER_SHORT_NR="Nr" (JoomShopping 5.9.0)

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