03.04.2021 12:24
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KianWilliam121
Name: Kian William
19.10.2015
Posts: 70
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Payment options
To whom it may concern:
When a buyer choose a payment option and the result is unsuccessful and order is in pending status after that, supposing after a spell of time the buyer returns and would like to follow up the created order with the same payment option or a new payment option to change the order status by payment on line from pending to paid. What the best way could be?
Kian William
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03.04.2021 14:45
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25955
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Aw: Payment options
All payment systems work:
Checkout -> Payment system ->
paid ok -> finish page.
paid not ok -> checkout step 5 ->
Try again
or
change payment system
Letzte Änderung: 03.04.2021 14:45
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03.04.2021 15:48
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KianWilliam121
Name: Kian William
19.10.2015
Posts: 70
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Aw: Payment options
And a record for table orders and order_item if the payment is accomplished,
and no records if the buyer retuns back to step 5 , true?
Kian William
Letzte Änderung: 03.04.2021 15:48
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03.04.2021 16:17
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25955
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Aw: Payment options
Checkout -> Payment system
1 - order saved.
back to checkout
try paid again
2 - order saved
....
3 - order saved
---------------------------------------
3 - not finished orders
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03.04.2021 16:27
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KianWilliam121
Name: Kian William
19.10.2015
Posts: 70
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Aw: Payment options
Great, the third case: not finished orders
A buyer creates a record of this type and suppose after a spell of time the buyer wants to complete the same order rather than restarting a new one. Is it possible?
Kian William
Letzte Änderung: 03.04.2021 16:27
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03.04.2021 22:03
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25955
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04.04.2021 09:12
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KianWilliam121
Name: Kian William
19.10.2015
Posts: 70
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Aw: Payment options
I thought so, in user login page there is a link that directs the buyer to the list of orders and in that page a link to a page that shows an order in details, what if through a layout override a link would be added there to direct the buyer to the rest of an unfinished order, what is your idea about it? ofcourse I believe it is not necessary at all, it just stepped in my mind and I am asking
Kian William
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