24.02.2019 12:47
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atolli
Name: Abraham
03.11.2014
Posts: 118
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Cancellation only on Non-shipped order
Hi, i have the need to allow customers to be able to cancel an order, as long as it has not the status shipped. Is there such a feature? How can i achieve this with Joomshopping?
Thank you for your support
Joomla: Latest JoomShopping: Latest
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24.02.2019 22:23
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25962
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Aw: Cancellation only on Non-shipped order
Configuration / Checkout
Customer may cancel an order
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28.02.2019 11:48
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atolli
Name: Abraham
03.11.2014
Posts: 118
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Aw: Cancellation only on Non-shipped order
I understand, but that allows one to cancel the order even if it is shipped. So how can i stop people from cancelling orders that have shipped!
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28.02.2019 13:34
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25962
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Aw: Cancellation only on Non-shipped order
components\com_jshopping\lib\default_config.php
$config->payment_status_disable_cancel_client = array(7);
change to
$config->payment_status_disable_cancel_client = array(7, YOUR_ID_STATUS1 );
YOUR_ID_STATUS1 - статус id
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01.03.2019 11:56
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atolli
Name: Abraham
03.11.2014
Posts: 118
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Aw: Cancellation only on Non-shipped order
What do you mean with
YOUR_ID_STATUS1 - статус id
???
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01.03.2019 16:41
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25962
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Aw: Cancellation only on Non-shipped order
shipped order?
order with status?
status id?
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