Cancellation only on Non-shipped order

24.02.2019 12:47
#1
atolli
Joomshopping forum user no avatar
Name: Abraham
03.11.2014
Posts: 118
Quote
Cancellation only on Non-shipped order

Hi, i have the need to allow customers to be able to cancel an order, as long as it has not the status shipped. Is there such a feature? How can i achieve this with Joomshopping?
Thank you for your support


Joomla: Latest
JoomShopping: Latest
 
24.02.2019 22:23
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25934
Quote
Aw: Cancellation only on Non-shipped order

Configuration / Checkout
Customer may cancel an order

 
28.02.2019 11:48
#3
atolli
Joomshopping forum user no avatar
Name: Abraham
03.11.2014
Posts: 118
Quote
Aw: Cancellation only on Non-shipped order

I understand, but that allows one to cancel the order even if it is shipped. So how can i stop people from cancelling orders that have shipped!

 
28.02.2019 13:34
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25934
Quote
Aw: Cancellation only on Non-shipped order

components\com_jshopping\lib\default_config.php

$config->payment_status_disable_cancel_client = array(7);

change to

$config->payment_status_disable_cancel_client = array(7, YOUR_ID_STATUS1 );

YOUR_ID_STATUS1 - статус id

 
01.03.2019 11:56
#5
atolli
Joomshopping forum user no avatar
Name: Abraham
03.11.2014
Posts: 118
Quote
Aw: Cancellation only on Non-shipped order

What do you mean with
YOUR_ID_STATUS1 - статус id
???

 
01.03.2019 16:41
#6
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25934
Quote
Aw: Cancellation only on Non-shipped order

shipped order?

order with status?
status id?

 


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