03.04.2023 19:36
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cmstyles
Name: Sebastian
09.06.2014
Posts: 30
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Since today I don't get any emails from Joomshopping when someone pays via Paypal?
I have Joomshopping on Joomla 4, so far everything ran fine. Since today, however, I as a shop owner do NOT receive any emails when someone buys something and uses PayPal. I only receive an email from PayPal itself about the receipt of payment.
In Joomshopping under Orders I then see the customer's order and also that the status is "Paid".
Other payment methods (e.g. bank transfer) work perfectly, and I as the operator receive the email about the order.
I have not updated Joomla or Joomshopping from yesterday to today, the PHP version is the same and nothing else has been changed.
What could be going on?
Joomla: 4.2.9 JoomShopping: 5.1 PHP: 8
Letzte Änderung: 03.04.2023 19:37
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03.04.2023 21:00
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Since today I don't get any emails from Joomshopping when someone pays via Paypal?
Impossible.
Something has changed.
Payment log?
order status paid?
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03.04.2023 21:16
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cmstyles
Name: Sebastian
09.06.2014
Posts: 30
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Aw: Since today I don't get any emails from Joomshopping when someone pays via Paypal?
Where i can find the Logs?
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03.04.2023 21:34
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Since today I don't get any emails from Joomshopping when someone pays via Paypal?
https://www.joomshopping.com/forum/posts/7/15532.html
https://www.youtube.com/watch?v=X4KYEvIM6rM
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03.04.2023 21:53
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cmstyles
Name: Sebastian
09.06.2014
Posts: 30
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Aw: Since today I don't get any emails from Joomshopping when someone pays via Paypal?
Thanks, but the logs only show errors after I have activated the developer mode, don't they? Because at the moment there is nothing under error.
Under Paymentdata it says the following for a booking two minutes back (all customer information is redacted) :
2023-04-03 21:46:17 RES: VERIFIED
2023-04-03 21:48:21 url: XXXXXXXXX
mc_gross=30.36
invoice=953
protection_eligibility=Eligible
payer_id=XXXXXXXXXX
tax=0.00
payment_date=12:46:09 Apr 03, 2023 PDT
payment_status=Completed
charset=UTF-8
first_name=XXXXX
mc_fee=1.30
notify_version=3.9
custom=XXX
payer_status=verified
business=info@idaria.de
quantity=1
verify_sign=AD9EGL.ynvTQVJVgbu6Fe4OQIvRYAFfRtzCoBdoFuzKX-nWwcBU5C9-E
payer_email=XXXXXXX
txn_id=1HX63364Y84897240
payment_type=instant
last_name=XXXXXXXX
receiver_email=info@idaria.de
payment_fee=
shipping_discount=0.00
insurance_amount=0.00
receiver_id=XXXXXXX
txn_type=web_accept
item_name=Bestell-Nr 00003701
discount=0.00
mc_currency=EUR
item_number=
residence_country=DE
handling_amount=0.00
shipping_method=Default
transaction_subject=
payment_gross=
ipn_track_id=XXXXXXX
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03.04.2023 22:03
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Since today I don't get any emails from Joomshopping when someone pays via Paypal?
payment_status=Completed - ok
2023-04-03 21:48:21 url: XXXXXXXXX ???
...act=notify?
Letzte Änderung: 03.04.2023 22:04
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03.04.2023 22:17
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cmstyles
Name: Sebastian
09.06.2014
Posts: 30
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Aw: Since today I don't get any emails from Joomshopping when someone pays via Paypal?
URL is our URL here: /index.php?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_paypal&no_lang=1
What do you mean with notify?
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03.04.2023 23:06
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Since today I don't get any emails from Joomshopping when someone pays via Paypal?
Yes. All ok.
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03.04.2023 23:24
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cmstyles
Name: Sebastian
09.06.2014
Posts: 30
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Aw: Since today I don't get any emails from Joomshopping when someone pays via Paypal?
But why there dont comes any Mails from Jshopping itselfs when someone pays via Paypal? Other Payments like Bank Transfer works...
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04.04.2023 08:16
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Since today I don't get any emails from Joomshopping when someone pays via Paypal?
url?
admin login.
(forum privat msg.)
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