Saferpay Creditcard Problems sometimes

24.02.2021 17:34
#1
spike77
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Name: Manfred
30.04.2015
Posts: 706
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Saferpay Creditcard Problems sometimes

Most of the time the addon works. But sometimes not. Today I already had three credit card payments that have been paid, but appear in red (not completed) in the shop. Payment.log is empty. This morning again, orders were paid by credit card and the order appears as finished and paid in the list - correctly! Sometimes credit card payments are sent twice or even three times. Sometimes the invoice symbol or delivery note symbol does not appear in the list. I am at a loss. the other payment modules (Paypal Plus & Klarna) also work perfectly. Why does Saferpay cause problems?
Saferpay Creditcard Problems sometimes

 
24.02.2021 17:41
#2
spike77
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Name: Manfred
30.04.2015
Posts: 706
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Aw: Saferpay Creditcard Problems sometimes

This is my config. (Saferpay JSON 2.2.0 (Joomshopping 4.16.0+) Anything wrong?
Aw: Saferpay Creditcard Problems sometimes

 
24.02.2021 19:52
#3
spike77
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Name: Manfred
30.04.2015
Posts: 706
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Aw: Saferpay Creditcard Problems sometimes

just noticed: I have version 2.2.0 installed. but version 2.1.1 is displayed
Aw: Saferpay Creditcard Problems sometimes

 
24.02.2021 20:54
#4
admin
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Name: Admin
05.08.2010
Posts: 25941
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Aw: Saferpay Creditcard Problems sometimes

paymentdata.log?

configuration / General
Save info to Logfile : Y
Save info Payment to Logfile: Y

 
24.02.2021 23:15
#5
spike77
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Name: Manfred
30.04.2015
Posts: 706
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Aw: Saferpay Creditcard Problems sometimes

ok now it´s activated. I'll post the file when the problem occurs again. thanks

 
28.02.2021 21:05
#6
spike77
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Name: Manfred
30.04.2015
Posts: 706
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Aw: Saferpay Creditcard Problems sometimes

now it was that time again. Saferpay. Payment has been made. Not finished in the order list but paid for. I'll send you the log for the payment process right away. Other credit card payments have meanwhile worked flawlessly.

 
02.03.2021 22:39
#7
spike77
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Name: Manfred
30.04.2015
Posts: 706
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Aw: Saferpay Creditcard Problems sometimes

Strange: invoice amount: 38,80 EUR, payment by credit card: 38,79 EUR.... status paid, but cancelled (red) in list
What´s wrong with the Six- Payment MOdul? Sending you a PM with log datas

 
03.03.2021 08:04
#8
admin
(Support Team)
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Name: Admin
05.08.2010
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Aw: Saferpay Creditcard Problems sometimes

Install
Saferpay JSON 2.2.1

 
03.03.2021 09:08
#9
spike77
Joomshopping forum user no avatar
Name: Manfred
30.04.2015
Posts: 706
Quote
Aw: Saferpay Creditcard Problems sometimes

Version 2.1.1 is already installed from the start. But in Backend Version shows Saferpay JSON API 2.1.1 . Download in Addons correct?
Aw: Saferpay Creditcard Problems sometimes

 
03.03.2021 09:12
#10
spike77
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Name: Manfred
30.04.2015
Posts: 706
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Aw: Saferpay Creditcard Problems sometimes

of course version 2.2.1 is installed

 
03.03.2021 09:13
#11
spike77
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Name: Manfred
30.04.2015
Posts: 706
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Aw: Saferpay Creditcard Problems sometimes

this is the addon i have installed from the start
Aw: Saferpay Creditcard Problems sometimes

 
03.03.2021 17:56
#12
admin
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User admin
Name: Admin
05.08.2010
Posts: 25941
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Aw: Saferpay Creditcard Problems sometimes

Problem only in display version number.

 
03.03.2021 23:14
#13
spike77
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Name: Manfred
30.04.2015
Posts: 706
Quote
Aw: Saferpay Creditcard Problems sometimes

as already written, I already had the latest version installed. The problem described occurs with this. I had already sent log files. Seems to be a problem with this version. Other user had the same problem: https://www.joomshopping.com/forum/posts/25/13819.html?lang=de

 
04.03.2021 07:28
#14
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25941
Quote
Aw: Saferpay Creditcard Problems sometimes

Version 2.2.1 was created just yesterday,
You had errors after installation.

-----

version number fixed in
Saferpay JSON 2.2.2


Last change: 04.03.2021 07:31
 
04.03.2021 09:07
#15
spike77
Joomshopping forum user no avatar
Name: Manfred
30.04.2015
Posts: 706
Quote
Aw: Saferpay Creditcard Problems sometimes

I have updated to Saferpay JSON API 2.2.2 and will see what happened. Thanks for support!

 
09.03.2021 20:13
#16
spike77
Joomshopping forum user no avatar
Name: Manfred
30.04.2015
Posts: 706
Quote
Aw: Saferpay Creditcard Problems sometimes

Saferpay JSON API 2.2.2 works for me! Thanks!

 


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