Paypal order canceled after user click on Return to Shop button

10.08.2018 12:30
#1
resize
Joomshopping forum user no avatar
Name: Resize
08.08.2018
Posts: 4
Quote
Paypal order canceled after user click on Return to Shop button

Hi.
A few months ago a paypal issue started with Joomshopping. When a user buys through paypal, it goes to Paypal to pay, then pays, and when clicks to return to shop webpage, the order gets automatically cancelled, but the payment has been made and i receive that payment made.

I've made a test and if the user closes the webpage tab in paypal after making the payment, the payment is good and the order stays in joomshopping as payed.
If the user clicks in returning to the shop webpage (the first button does not work - its grayed) but the second (its in picture below - i have put the mouse over the button to see the link at the status bar) gives the order to cancel and when returning to the shop webpage a messaeg of canceled payment is showned.

Can you help me figuring this out? Thank you.
paymentdata4.txt
Paypal order canceled after user click on Return to Shop button


Joomla: 3.8.11
JoomShopping: 3.17.2
PHP: 7.1.20
MySQL: 5.5.56
Website Url: gymnos.pt

Last change: 10.08.2018 12:33
 
10.08.2018 22:01
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20968
Quote
Aw: Paypal order canceled after user click on Return to Shop button

https://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/forum/posts/12/13176.html?lang=en#18

 
11.08.2018 15:36
#3
resize
Joomshopping forum user no avatar
Name: Resize
08.08.2018
Posts: 4
Quote
Aw: Paypal order canceled after user click on Return to Shop button

Ok.
Going to try this by changing line 151.

I will give feedback soon.
Thank you.

 
13.08.2018 10:16
#4
resize
Joomshopping forum user no avatar
Name: Resize
08.08.2018
Posts: 4
Quote
Aw: Paypal order canceled after user click on Return to Shop button

Hi.
The changes made to pm_paypal.php worked almost perfect. Now the first return button works, but...
the only thing remaining is that, when the costumer returns to the merchants page, gets an error saying: "Payment method error" and at the payment.log file the error does not identify the order id.
But the merchant receives the value, and the costumer receives the emails stating that the purchase is done correctly

What can i do to fix this?
Thank you
Aw: Paypal order canceled after user click on Return to Shop button

payment.log file
2018-08-13 08:12:11 #004 - Error payment method id. Order id


Last change: 13.08.2018 10:44
 
13.08.2018 11:19
#5
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20968
Quote
Aw: Paypal order canceled after user click on Return to Shop button

options / payments / paypal

config:

Verify data after PayPal RETURN: N

 
13.08.2018 11:40
#6
resize
Joomshopping forum user no avatar
Name: Resize
08.08.2018
Posts: 4
Quote
Aw: Paypal order canceled after user click on Return to Shop button

Ok.
It's all good now.

THANK YOU

 


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