I am having an issue with notification/updates to customers on their orders bouncing back, not being delivered when I do an order update with comments to include notifying the customer.
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11.02.2023 00:55
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dvolpesr1
Name: Stylianos
12.08.2022
Posts: 98
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I am having an issue with notification/updates to customers on their orders bouncing back, not being delivered when I do an order update with comments to include notifying the customer. |
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11.02.2023 07:35
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admin
(Support Team) 
Name: Admin
05.08.2010
Posts: 25938
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Joomshopping version? payment system? status before -> status after? |
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11.02.2023 16:09
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dvolpesr1
Name: Stylianos
12.08.2022
Posts: 98
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Joomshopping version = 5.1.2 payment system = PayPal status before -> status after = Doesn't seem to matter but I usually send updates for when order has been confirmed, then when it has shipped |
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11.02.2023 16:40
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25938
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paypal configuration? status ... |
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11.02.2023 16:56
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dvolpesr1
Name: Stylianos
12.08.2022
Posts: 98
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Attached (PayPal config) (email is blank in this screenshot but I do have a valid email in there)  |
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11.02.2023 19:00
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25938
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addon / plugin ? |
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11.02.2023 20:06
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dvolpesr1
Name: Stylianos
12.08.2022
Posts: 98
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24.02.2023 18:20
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dvolpesr1
Name: Stylianos
12.08.2022
Posts: 98
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Any news on this? Thanks |
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24.02.2023 21:03
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25938
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No errors found in our scripts. url? admin login? forum privat msg. |
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24.02.2023 21:22
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dvolpesr1
Name: Stylianos
12.08.2022
Posts: 98
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Sent |
