Shipping costs are calculated several times

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25.02.2021 07:38
#1
admotionlachen
Joomshopping forum user no avatar
Name: Pascal
23.08.2018
Posts: 118
Quote
Shipping costs are calculated several times

The shipping costs are calculated correctly on my store. However, if someone orders 5 products, the shipping costs are displayed correctly, but passed to the interface 5 times. Is there a solution from Joomshopping?

Regards Colette


Joomla: 3.9.24
JoomShopping: 4.18.4
Website Url: https://www.trampolinecenter.ch/
 
25.02.2021 17:31
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25938
Quote
Aw: Shipping costs are calculated several times

but passed to the interface 5 times. ???

Screenshot?

 
02.03.2021 09:08
#3
admotionlachen
Joomshopping forum user no avatar
Name: Pascal
23.08.2018
Posts: 118
Quote
Aw: Shipping costs are calculated several times

Hello

Unfortunately i don't understand this either, attached you can see a screenshot. Maybe you can help me further.

Regards
Colette
Aw: Shipping costs are calculated several times


Joomla: 3.9.24
JoomShopping: 4.18.4
Website Url: https://www.trampolinecenter.ch/
 
03.03.2021 07:44
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25938
Quote
Aw: Shipping costs are calculated several times

what is this code?
where did you get it?

 
03.03.2021 20:15
#5
kreativ quadrat
User kreativ quadrat
Name: garry
25.11.2010
Posts: 325
Quote
Aw: Shipping costs are calculated several times

i have the same problem and i was able to find the bug
we use addon
sm_standart_weight
sm_depend_zip_weigth_price
sm_depend_zip_weigth_count_price

if i config shipping costs in standard addon and nothing in other addons
problem is in components/com_jshopping/tables/shippingmethodprice.php 86
foreach($extensions as $extension){
....
}
$prices['shipping'] will be overwritten by 0 from 2nd and 3rd addon

 
03.03.2021 21:06
#6
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25938
Quote
Aw: Shipping costs are calculated several times

Need use only 1 addon
Addon sm_depend_zip_weigth_count_price
has all the possibilities
sm_standart_weight and sm_depend_zip_weigth_price

 
04.03.2021 07:58
#7
admotionlachen
Joomshopping forum user no avatar
Name: Pascal
23.08.2018
Posts: 118
Quote
Aw: Shipping costs are calculated several times

In the attachment you can see all the addons I use. Is it the marked one? Then I am already using that. How do I proceed then?
Aw: Shipping costs are calculated several times


Last change: 04.03.2021 07:58
 
04.03.2021 17:07
#8
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25938
Quote
Aw: Shipping costs are calculated several times

The answer was not for you.

I didn't understand your problem.

Screenshot shipping price - backend?
Screenshot shipping price - shop ?

example error?


Last change: 04.03.2021 17:08
 
04.03.2021 17:14
#9
admotionlachen
Joomshopping forum user no avatar
Name: Pascal
23.08.2018
Posts: 118
Quote
Aw: Shipping costs are calculated several times

It seems like someone has had the same problem, however I don't understand how to fix it. Attached is a picture of the invoice, the shipping charges are there four times even though it is only one order.
Aw: Shipping costs are calculated several times

 
05.03.2021 20:05
#10
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25938
Quote
Aw: Shipping costs are calculated several times

Your shop not use default joomshopping.

Your invoice not as default joomshopping.
Shipping display as product.

See original
Aw: Shipping costs are calculated several times


Last change: 05.03.2021 20:09
 
08.03.2021 11:58
#11
admotionlachen
Joomshopping forum user no avatar
Name: Pascal
23.08.2018
Posts: 118
Quote
Aw: Shipping costs are calculated several times

What does this mean and how can I fix it?

 
08.03.2021 17:45
#12
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25938
Quote
Aw: Shipping costs are calculated several times

I don't know what you are using. (addon / plugin ) Change code.

 
11.03.2021 09:32
#13
admotionlachen
Joomshopping forum user no avatar
Name: Pascal
23.08.2018
Posts: 118
Quote
Aw: Shipping costs are calculated several times

You attached what addons I use.

the issue is quite urgent, our customer keeps complaining. I ask them to help me as soon as possible to fix the error.

Regards
Colette
bildschirmfoto_2021-03-11_um_09.29.30.png


Joomla: 3.9.25
JoomShopping: 4.18.4
Website Url: https://www.trampolinecenter.ch
 
11.03.2021 11:24
#14
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25938
Quote
Aw: Shipping costs are calculated several times

You do not understand me.
No problem in joomshopping. (NOT standart joomshopping CODE!)

Problem in your code change (I do not know who made such changes to you) .

For order development use Kontakt.
https://www.webdesigner-profi.de/kontaktformular


Last change: 11.03.2021 11:24
 
12.03.2021 13:58
#15
admotionlachen
Joomshopping forum user no avatar
Name: Pascal
23.08.2018
Posts: 118
Quote
Aw: Shipping costs are calculated several times

kreativ quadrat - 03.03.2021 20:15
i have the same problem and i was able to find the bug
we use addon
sm_standart_weight
sm_depend_zip_weigth_price
sm_depend_zip_weigth_count_price

if i config shipping costs in standard addon and nothing in other addons
problem is in components/com_jshopping/tables/shippingmethodprice.php 86
foreach($extensions as $extension){
....
}
$prices['shipping'] will be overwritten by 0 from 2nd and 3rd addon


Wie genau konnten Sie den Fehler beheben? Ich vermute, der Fehler liegt bei mir an der selben Stelle.

 
13.03.2021 07:54
#16
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25938
Quote
Aw: Shipping costs are calculated several times

kreativ quadrat - 03.03.2021 20:15
i have the same problem and i was able to find the bug
we use addon
sm_standart_weight
sm_depend_zip_weigth_price
sm_depend_zip_weigth_count_price

if i config shipping costs in standard addon and nothing in other addons
problem is in components/com_jshopping/tables/shippingmethodprice.php 86
foreach($extensions as $extension){
....
}
$prices['shipping'] will be overwritten by 0 from 2nd and 3rd addon


another problem is solved here.

 
14.03.2021 08:33
#17
admotionlachen
Joomshopping forum user no avatar
Name: Pascal
23.08.2018
Posts: 118
Quote
Aw: Shipping costs are calculated several times

but unfortunately i don't understand how exactly the problem was solved, because it seems to be exactly the same... I do not understand the codes enough.

 
14.03.2021 09:35
#18
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25938
Quote
Aw: Shipping costs are calculated several times

Who made such changes to you?

Your cange code?
or
addon/plugin install?

 
14.03.2021 12:32
#19
admotionlachen
Joomshopping forum user no avatar
Name: Pascal
23.08.2018
Posts: 118
Quote
Aw: Shipping costs are calculated several times

I have not changed any code, only a change (from the support team) to the file product_detailtabs.php (solution at the very end) https://www.joomshopping.com/forum/posts/12/14618.html?lang=de. But but I think that's not the reason.
I use a lot of plugins/addons:

Addon Exclude attribute for attribute
Addon Coupon Extra Fields
Display discount percent
Addon Coupon Extra Fields
Hide shipping zip weigth
Captcha
Shipping in cart
Display discount percent
Addon Coupon Extra Fields
Product DetailTabs
Filter extended
Products Compare
Google Analytics E-Commerce Tracking

Shipping depend zip weigth
Addon minimum maximum quantity product
Google Product Export

 
14.03.2021 22:31
#20
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25938
Quote
Aw: Shipping costs are calculated several times

Addons not show shipping as products.

Addon not change style invoce.

I made an order on your website, I received an email without an invoice .
Shipping displayed as Standart joomshopping template (works fine).

---------

Send me screenshots:
1. Checkout step 5
2. email order
3. invoice


Last change: 14.03.2021 22:31
 
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