Forgot password - wrong redirection

Forgot password - wrong redirection

When a customer clicks on "Forgot password" on the shop's login page, he is redirected to the main page and nothing happens.
What can I do?
Thank you in advance!

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Aw: Forgot password - wrong redirection

www.juwelen-binder.at not works for me

Aw: Forgot password - wrong redirection

Sorry - problem in index.php.
Now you can reach them.

Aw: Forgot password - wrong redirection

Need create item menu (example hideen)
Menu Item Type: Password Reset

Users / Password Reset

Aw: Forgot password - wrong redirection

Again - thank you for the perfect help!

However, it would also be good if you could display "Forgotten user name" right next to "Forgot password". Unfortunately I have to display it via a menu entry.
What possibility is there to place/activate this function directly next to it?

Aw: Forgot password - wrong redirection

change your template page login

components\com_jshopping\templates\joomshopping_flex\user\login.php

row 70

<div class="control-group rowlostpassword mb-2">
<a href="<?php echo Route::_('index.php?option=com_users&view=remind'); ?>">
Forgot your username?
</a>
</div>

Aw: Forgot password - wrong redirection

Unfortunately code in row 70 doesn't work. An error page appears: "0 - Class "Route" not found".

Aw: Forgot password - wrong redirection

Add
use Joomla\CMS\Router\Route;

after
defined('_JEXEC') or die();

Aw: Forgot password - wrong redirection

Thanks for the help, but it's too complicated for me.
Maybe this point is an idea for the next template update.

Aw: Forgot password - wrong redirection

There will be no updates.

It's better not to use username.

configuration / Fields Registration

Disable: Username

Login =>
email: ...
password: ....

Aw: Forgot password - wrong redirection

OK - Thank you!