Problems with product attributes

30.11.2023 14:51
#1
riga75
Joomshopping forum user no avatar
Name: Stefano
29.11.2012
Posts: 61
Quote
Problems with product attributes

Here's the problem: When the customer chooses a product among those that have different attributes (for example, a frying pan, which may have different diameters) the
program applies the price of the first attribute to all diameters.
To make your point with a practical example, you can try buying one of these pans
https://www.coltelleriaiori.it/cucina/pentole/gastrolux-padella-bassa
You will see that whatever diameter you choose, the price will always be that of the 20 cm diameter pan.
The prices in the product of the individual attributes are set correctly.
If you want I will give you the back end accesses.

Thanks a lot


Joomla: 5.0
JoomShopping: Version 5.2.1
PHP: 8.2
MySQL: 10.3.39-MariaDB-0+deb10u1-log
Website Url: https://www.coltelleriaiori.it
 
30.11.2023 19:33
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25965
Quote
Aw: Problems with product attributes

javascript error:
jshopParams.attr_value is undefined


------
Problem in your template

See original template

components\com_jshopping\templates\default\product\product_default.php
components\com_jshopping\templates\default\product\load.js.php

 
01.12.2023 09:30
#3
riga75
Joomshopping forum user no avatar
Name: Stefano
29.11.2012
Posts: 61
Quote
Aw: Problems with product attributes

sorry and what am I supposed to do?
Thanks for the advice

 
01.12.2023 10:50
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25965
Quote
Aw: Problems with product attributes

Write to the template developer.
or
we help buyers of our templates.

Buy template
https://www.webdesigner-profi.de/joomla-webdesign/shop/templates/joomshopping-template-green.html
or
JoomShopping Lizenzkey
https://www.webdesigner-profi.de/joomla-webdesign/shop/license-key/joomshopping-licensekey.html
---------------------------
write me
then we can help you.

 
02.12.2023 18:12
#5
riga75
Joomshopping forum user no avatar
Name: Stefano
29.11.2012
Posts: 61
Quote
Aw: Problems with product attributes

Hi I did some testing and the problem is not related to my template i.e. YOOtheme Pro.
I did this test:
In the frontend I went to the page: https://www.coltelleriaiori.it/cucina/pentole/gastrolux-padella-bassa
In the backend I changed tempalte and put Cassiopeia
I reloaded the page in the front end and now it comes out with the Cassiopeia template
The problem remains and if I change diameter the price does not change.
When I tried, the price remained unchanged and the JavaScript error was displayed in the console: see the screenshot

Any advice?
Aw: Problems with product attributes

 
02.12.2023 18:36
#6
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25965
Quote
Aw: Problems with product attributes

Problem in joomshopping template.
(Not joomla template.)

 
04.12.2023 07:54
#7
riga75
Joomshopping forum user no avatar
Name: Stefano
29.11.2012
Posts: 61
Quote
Aw: Problems with product attributes

Sorry but I don't understand if the problem is the template of your plugin why don't you tell me how to fix it?
But you tell me I have to buy a new tempalte or pay a developer?

 
04.12.2023 10:30
#8
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25965
Quote
Aw: Problems with product attributes

Bug in your template JoomShopping.
-----------------------------------------------
Use dafault (original) template JoomShopping.

or

Buy new template
https://www.webdesigner-profi.de/joomla-webdesign/shop/templates/joomshopping-template-gray.html
-----------------------------------------------------
We don't have this error.
Bug in your template JoomShopping. (I don't know where you got it from)

 
05.12.2023 09:12
#9
riga75
Joomshopping forum user no avatar
Name: Stefano
29.11.2012
Posts: 61
Quote
Aw: Problems with product attributes

And how do I change the theme and put the default one?

 
05.12.2023 13:18
#10
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25965
Quote
Aw: Problems with product attributes

configuration / General
Template: default
(If it is not overridden.)

 


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