|
20.02.2023 14:00
|
|
nordlander
Name: Kai
10.11.2019
Posts: 20
|
Shop sells more products than stock!
I have assigned the quantity: 50 pieces to a product.
Sales of the special offer then started at 7:00 p.m. last saturday
19:04 - 4 minutes later: 56 devices were sold.
So 6 more than I had in stock!!!
- How is that possible?
- How does Joomshopping "reserve" the items?
- Can this be changed (setting?)
Joomla: 3.10.11
JoomShopping: 4.18.9
PHP: 7.4.33
MySQL: 5.7.38-log
Website Url: https://nordland-electronics.de
|
| |
|
20.02.2023 15:00
|
|
admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25965
|
Aw: Shop sells more products than stock!
configuration / Product
Hide products which are not avaible on the stock ?
Hide buy button when product isn't available in stock ?
|
| |
|
20.02.2023 23:02
|
|
nordlander
Name: Kai
10.11.2019
Posts: 20
|
Aw: Shop sells more products than stock!
Hide products which are not avaible on the stock ? No
Hide buy button when product isn't available in stock ? YES
Under normal condition it was never a problem.
I used that configration and sold products over 1000 times.
There were so many buyers (in that 4 minutes) wanted my products.
I had 50 pieces and the shop sold 56 pieces... (to be more exactly)
Letzte Änderung: 20.02.2023 23:06
|
| |
|
21.02.2023 07:59
|
|
admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25965
|
Aw: Shop sells more products than stock!
Payment System?
|
| |
|
21.02.2023 13:01
|
|
nordlander
Name: Kai
10.11.2019
Posts: 20
|
Aw: Shop sells more products than stock!
- PayPal (pm_paypal)
- Vorkasse (pm_purchase_order)
|
| |
|
21.02.2023 18:26
|
|
admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25965
|
Aw: Shop sells more products than stock!
PayPal (pm_paypal) - reserves quantity after payment.
perhaps when the client paid - the other managed to buy too.
|
| |
|
23.02.2023 13:18
|
|
nordlander
Name: Kai
10.11.2019
Posts: 20
|
Aw: Shop sells more products than stock!
admin - 21.02.2023 18:26
PayPal (pm_paypal) - reserves quantity after payment.
>> I think this is too late if are so many buyer at the same time...
perhaps when the client paid - the other managed to buy too.
>> I think so...
Wouldn't it be better if Joomshopping reserved the stock quantity as soon as it was added to the shopping cart?
|
| |
|
23.02.2023 19:52
|
|
admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25965
|
Aw: Shop sells more products than stock!
A lot of people add to cart but don't buy.
|
| |
