29.12.2010 17:01
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jamesbowie
Name: James Bowie
28.12.2010
Posts: 4
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Default Order Status
First I would like to say a huge thankyou for this wonderful component, it is easy to use and has a very nice clean layout.
Now my little problem is this: When I make a test purchase and pay for the item, the order status remains at pending instead of changing to paid status.
Do I have to change the status in configuration to paid or is there something else I am missing.
Any help on this would be appreciated thankyou.
If you have to give me an answer in German that is ok as I can easily use an online translator.
Joomla: 1.5.21 JoomShopping: 2.6.2 PHP: 5.2.15 MySQL: 5.0.91-community Website Url: http://bowiebiz.com/store
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29.12.2010 17:34
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Default Order Status
and pay for the item
in what way?
if you pay via Paypal status should automatically change to PAID
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30.12.2010 03:25
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jamesbowie
Name: James Bowie
28.12.2010
Posts: 4
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Aw: Default Order Status
Hi.
The problem is that the status wont change to paid., It remains in pending state.
I have just also discovered that when I take payments out of test mode, it doesnt give the customer an option to actually pay for the item.
I have tried everything I can think of in settings but no luck.
Just wondering if perhaps there is some sort of conflict somewhere.
I hope someone can figure out where I may be going wrong as I really like this one.
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30.12.2010 07:56
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Default Order Status
I'll test you site do not step pay.
I'm going to finish without pay.
Send login and password
support@webdesigner-profi.de
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30.12.2010 15:01
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jamesbowie
Name: James Bowie
28.12.2010
Posts: 4
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Aw: Default Order Status
Hi.
Thanks for that I have sent login information to you just now.
Thankyou for your help.
James.
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30.12.2010 15:45
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Default Order Status
in file \components\com_jshopping\lib\factory.php
change row
$config->savelogpaymentdata = 0;
to
$config->savelogpaymentdata = 1;
(only for test)
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30.12.2010 16:37
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jamesbowie
Name: James Bowie
28.12.2010
Posts: 4
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Aw: Default Order Status
WoW!!! Thats it, it now works in both test mode and live payment mode.
Thankyou for that, much appreciated.
James.
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30.12.2010 16:53
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Default Order Status
I changed the value for paypal
Zahlungsart: Andere Website Zahlung
Last change: 30.12.2010 16:57
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06.07.2011 11:57
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sandar
Name: sandar
03.07.2011
Posts: 1
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Aw: Default Order Status
Hi All
I am facing the same problem as above while trying in testing mode.
Customer managed to make payment successfully using paypal accounts as attached.
But, in the backend,the order status is still in pending and Not finished.
I tried to change factory.php as advised(for testing purpose) but I didn't see any "savelogpaymentmade" in it.
Kindly advise. Thanks.
Best Regards,
Sandar
Joomla: 1.6.4 JoomShopping: 3.2.0 PHP: 5.3.5 MySQL: 5.5.8
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