07.04.2022 19:11
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techservice
Name: Stefan Giese
22.02.2012
Posts: 21
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Payment Stripe will not finish
Hi, i installed the Credit Cards - Stripe module Joomshopping_payment_stripe_1.1.3 and try also 1.1.4 with same result.
The Paymentprocess will work until the last Page on the Shop.
When i hit the button Confirm order on Step 3 the page will hang into the request and did not response the final page.
I try different things but come up with same result. After some clicks on the page the basket will not empty after that.
Strip Dashboard show everything OK.
Joomla: 3.10.2 JoomShopping: 4.18.7 PHP: 7.4.28 MySQL: 5.7.36 Website Url: https://www.nsh-audio.com
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08.04.2022 08:00
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25930
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Aw: Payment Stripe will not finish
Use
Payment Stripe intents All 1.0.1
Joomshopping_payment_stripe_1.1.3 - old version
Last change: 08.04.2022 08:00
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08.04.2022 11:03
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techservice
Name: Stefan Giese
22.02.2012
Posts: 21
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Aw: Payment Stripe will not finish
Both Module testet.
and booth hang on after final payment as before, so order will not finished.
on the intend module short time comes a error message "an Error occured" and after a new test with the "old" module
Error Token comes up
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08.04.2022 11:24
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techservice
Name: Stefan Giese
22.02.2012
Posts: 21
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Aw: Payment Stripe will not finish
here the screen shot from intend error
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08.04.2022 15:13
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25930
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Aw: Payment Stripe will not finish
The card number is correct?
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09.04.2022 07:15
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techservice
Name: Stefan Giese
22.02.2012
Posts: 21
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Aw: Payment Stripe will not finish
Hi, i use the suggested number for the Test API 4242 4242 4242 4242 and Stripe Dashboard show success for that.
I removed all other modules and try with intent allone.
now i em back on the status at first post...the shop stuck on last page and does not finish the order.
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09.04.2022 17:37
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25930
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Aw: Payment Stripe will not finish
Your use test account stripe?
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10.04.2022 15:08
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techservice
Name: Stefan Giese
22.02.2012
Posts: 21
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Aw: Payment Stripe will not finish
Yes, Stripe Dashboard is in Testmode
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10.04.2022 16:19
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25930
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Aw: Payment Stripe will not finish
Your use stripe test key ?
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10.04.2022 18:16
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techservice
Name: Stefan Giese
22.02.2012
Posts: 21
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Aw: Payment Stripe will not finish
yes
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10.04.2022 19:41
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25930
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Aw: Payment Stripe will not finish
url?
test login / pass?
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14.04.2022 12:40
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techservice
Name: Stefan Giese
22.02.2012
Posts: 21
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Aw: Payment Stripe will not finish
https://www.nsh-audio.com/
Credantials via Privat Message
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15.04.2022 16:37
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25930
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Aw: Payment Stripe will not finish
Error:
Failed to redirect to https://www.nsh-audio.com/index.php?option=com_jshopping&con…k
Install
Payment Stripe intents All 1.0.2
or
problem in your configuration Stripe account
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21.04.2022 14:16
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techservice
Name: Stefan Giese
22.02.2012
Posts: 21
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Aw: Payment Stripe will not finish
We have reinstall that version you suggest.
exact the same problem as before.
after payment in TEST MODE Stripe Dashboard show Succeded but shop will hang on with "an error occured" after a while.
Last change: 21.04.2022 14:16
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21.04.2022 15:19
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techservice
Name: Stefan Giese
22.02.2012
Posts: 21
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Aw: Payment Stripe will not finish
Ich habe das jetzt bei Stripe im Support geklärt. Von deren Seite funktioniert alles einwandfrei.
Es liegt also definitiv an eurem Plugin.
Wie machen wir den jetzt weiter. Ich habe ein Plugin gekauft was nicht mal ansatzweise so funktioniert wie in der "dürftigen" Produktbeschreibung.
Es gibt auch nirgends eine Beschreibung zu dem Plugin...
Also wie genau soll das Configuriert werden?
Achso in Englisch...
I have now clarified this with Stripe in support. From their side everything works perfectly.
So it's definitely up to your plugin.
How do we continue now? I bought a plugin that doesn't even begin to work as described in the "poor" product description.
There is also no description of the plugin anywhere...
So how exactly should it be configured?
Last change: 21.04.2022 15:20
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22.04.2022 21:00
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25930
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Aw: Payment Stripe will not finish
Problem in your configuration.
Not work (work after wait 4 minute) if use Mail Settings: SMTP
After change to PHP Mail works fine.
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