Payment Stripe will not finish

07.04.2022 19:11
#1
techservice
Joomshopping forum user no avatar
Name: Stefan Giese
22.02.2012
Posts: 21
Quote
Payment Stripe will not finish

Hi, i installed the Credit Cards - Stripe module Joomshopping_payment_stripe_1.1.3 and try also 1.1.4 with same result.

The Paymentprocess will work until the last Page on the Shop.
When i hit the button Confirm order on Step 3 the page will hang into the request and did not response the final page.

I try different things but come up with same result. After some clicks on the page the basket will not empty after that.

Strip Dashboard show everything OK.
Payment Stripe will not finish


Joomla: 3.10.2
JoomShopping: 4.18.7
PHP: 7.4.28
MySQL: 5.7.36
Website Url: https://www.nsh-audio.com
 
08.04.2022 08:00
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25930
Quote
Aw: Payment Stripe will not finish

Use
Payment Stripe intents All 1.0.1


Joomshopping_payment_stripe_1.1.3 - old version


Last change: 08.04.2022 08:00
 
08.04.2022 11:03
#3
techservice
Joomshopping forum user no avatar
Name: Stefan Giese
22.02.2012
Posts: 21
Quote
Aw: Payment Stripe will not finish

Both Module testet.

and booth hang on after final payment as before, so order will not finished.

on the intend module short time comes a error message "an Error occured" and after a new test with the "old" module
Error Token comes up

 
08.04.2022 11:24
#4
techservice
Joomshopping forum user no avatar
Name: Stefan Giese
22.02.2012
Posts: 21
Quote
Aw: Payment Stripe will not finish

here the screen shot from intend error
Aw: Payment Stripe will not finish

 
08.04.2022 15:13
#5
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25930
Quote
Aw: Payment Stripe will not finish

The card number is correct?

 
09.04.2022 07:15
#6
techservice
Joomshopping forum user no avatar
Name: Stefan Giese
22.02.2012
Posts: 21
Quote
Aw: Payment Stripe will not finish

Hi, i use the suggested number for the Test API 4242 4242 4242 4242 and Stripe Dashboard show success for that.
I removed all other modules and try with intent allone.

now i em back on the status at first post...the shop stuck on last page and does not finish the order.

 
09.04.2022 17:37
#7
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25930
Quote
Aw: Payment Stripe will not finish

Your use test account stripe?

 
10.04.2022 15:08
#8
techservice
Joomshopping forum user no avatar
Name: Stefan Giese
22.02.2012
Posts: 21
Quote
Aw: Payment Stripe will not finish

Yes, Stripe Dashboard is in Testmode

 
10.04.2022 16:19
#9
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25930
Quote
Aw: Payment Stripe will not finish

Your use stripe test key ?

 
10.04.2022 18:16
#10
techservice
Joomshopping forum user no avatar
Name: Stefan Giese
22.02.2012
Posts: 21
Quote
Aw: Payment Stripe will not finish

yes

 
10.04.2022 19:41
#11
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25930
Quote
Aw: Payment Stripe will not finish

url?
test login / pass?

 
14.04.2022 12:40
#12
techservice
Joomshopping forum user no avatar
Name: Stefan Giese
22.02.2012
Posts: 21
Quote
Aw: Payment Stripe will not finish

https://www.nsh-audio.com/

Credantials via Privat Message

 
15.04.2022 16:37
#13
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25930
Quote
Aw: Payment Stripe will not finish

Error:
Failed to redirect to https://www.nsh-audio.com/index.php?option=com_jshopping&con…k

Install
Payment Stripe intents All 1.0.2
or
problem in your configuration Stripe account

 
21.04.2022 14:16
#14
techservice
Joomshopping forum user no avatar
Name: Stefan Giese
22.02.2012
Posts: 21
Quote
Aw: Payment Stripe will not finish

We have reinstall that version you suggest.

exact the same problem as before.

after payment in TEST MODE Stripe Dashboard show Succeded but shop will hang on with "an error occured" after a while.


Last change: 21.04.2022 14:16
 
21.04.2022 15:19
#15
techservice
Joomshopping forum user no avatar
Name: Stefan Giese
22.02.2012
Posts: 21
Quote
Aw: Payment Stripe will not finish

Ich habe das jetzt bei Stripe im Support geklärt. Von deren Seite funktioniert alles einwandfrei.

Es liegt also definitiv an eurem Plugin.

Wie machen wir den jetzt weiter. Ich habe ein Plugin gekauft was nicht mal ansatzweise so funktioniert wie in der "dürftigen" Produktbeschreibung.

Es gibt auch nirgends eine Beschreibung zu dem Plugin...

Also wie genau soll das Configuriert werden?

Achso in Englisch...

I have now clarified this with Stripe in support. From their side everything works perfectly.

So it's definitely up to your plugin.

How do we continue now? I bought a plugin that doesn't even begin to work as described in the "poor" product description.

There is also no description of the plugin anywhere...

So how exactly should it be configured?


Last change: 21.04.2022 15:20
 
22.04.2022 21:00
#16
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25930
Quote
Aw: Payment Stripe will not finish

Problem in your configuration.
Not work (work after wait 4 minute) if use Mail Settings: SMTP
After change to PHP Mail works fine.

 


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