Why this add-on forward to Sofort.com?

11.11.2019 10:49
#1
tamatuni
Joomshopping forum user no avatar
Name: Tatiana
06.11.2019
Posts: 7
Quote
Why this add-on forwards to Sofort.com?

Hello! We have installed this software https://www.webdesigner-profi.de/joomla-webdesign/shop/payments/saferpay.html?lang=ru
because it's written for six-payment service. But it forwards us to Sofort.com, there is no any mention of this service in description of this software. Does it work with Six-payment https://www.six-payment-services.com/ ?


Last change: 11.11.2019 10:55
 
11.11.2019 11:07
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Why this add-on forward to Sofort.com?

screenshots?
configuration?
(privat msg.)

 
11.11.2019 13:11
#3
tamatuni
Joomshopping forum user no avatar
Name: Tatiana
06.11.2019
Posts: 7
Quote
Aw: Why this add-on forward to Sofort.com?

We installed the last version from the list, provided after purchase: Saferpay JSON 2.0.1 (Joomshopping 4.0.0+), (Joomla 3.x).
So when to click button to pay, it forwards to Sofort.com. Why not to Six-payment as it mentioned in description?
Aw: Why this add-on forward to Sofort.com?
__________________________2019-11-11____15.07.57.png

 
11.11.2019 14:03
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Why this add-on forward to Sofort.com?

Screenshot page admin / options / payments

 
11.11.2019 14:10
#5
tamatuni
Joomshopping forum user no avatar
Name: Tatiana
06.11.2019
Posts: 7
Quote
Aw: Why this add-on forward to Sofort.com?

Attached
Aw: Why this add-on forward to Sofort.com?

 
11.11.2019 14:32
#6
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Why this add-on forward to Sofort.com?

No payment Saferpay?

1. Need install.


Last change: 11.11.2019 14:33
 
11.11.2019 16:28
#7
tamatuni
Joomshopping forum user no avatar
Name: Tatiana
06.11.2019
Posts: 7
Quote
Aw: Why this add-on forward to Sofort.com?

Sorry, I don't really understand. We installed extension from the list in the screenshot. And it's not Saferpay as it is written. It's sofort.com service, this I show you on screenshots also. Maybe you can help to clarify from were can I take files to install Saferpay?
Aw: Why this add-on forward to Sofort.com?

 
11.11.2019 20:18
#8
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Why this add-on forward to Sofort.com?

Screenshot after install?

 
12.11.2019 08:09
#9
tamatuni
Joomshopping forum user no avatar
Name: Tatiana
06.11.2019
Posts: 7
Quote
Aw: Why this add-on forward to Sofort.com?

I sent you this already. The one what appears after installation is Sofort payment system. Can you clarify the situation or just back money? Would be good if you write true description to this add-on, that don't lie clients. It's written for saferpay (six-payments), but it has nothing to do with this.
Aw: Why this add-on forward to Sofort.com?

 
12.11.2019 08:21
#10
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Why this add-on forward to Sofort.com?

1. Please install Addon!
Joomshopping / Install & update

Sofortueberweisung - default payment for joomshopping.


Last change: 12.11.2019 08:22
 
12.11.2019 14:02
#11
tamatuni
Joomshopping forum user no avatar
Name: Tatiana
06.11.2019
Posts: 7
Quote
Aw: Why this add-on forward to Sofort.com?

We tried to install it again, but it say that it is already installed, but saferpay doesn't appear.
Maybe we provide you access and you check it?
Aw: Why this add-on forward to Sofort.com?
photo_2019-11-12_15-51-26.jpg

 
12.11.2019 20:48
#12
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Why this add-on forward to Sofort.com?

Send me access.
(forum privat msg.)

 
13.11.2019 07:59
#13
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Why this add-on forward to Sofort.com?

Addon installed.

 
13.11.2019 08:12
#14
tamatuni
Joomshopping forum user no avatar
Name: Tatiana
06.11.2019
Posts: 7
Quote
Aw: Why this add-on forward to Sofort.com?

Thank you, what was the reason?

 
13.11.2019 09:42
#15
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Why this add-on forward to Sofort.com?

1. donwload zip
2. install zip

No bugs.

 


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