14.01.2019 11:02
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ecoShopUser
Name: Andrea
13.08.2012
Posts: 246
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SNA - Gesamtsumme - Total Price wrong
Hello dear Joomshopping Team,
the calculation of the SNA addon is wrong. We have some products with SNA and some without SNA. Products with price scale and without SNA are wrongly calculated in the total sum on the product page. However, the total amount in the shopping cart is correct.
The function "Display total price for all products" is active for the product page in the SNA addon. The screenshot shows the problem. Maybe the VAT is wrongly calculated by the shop?
Can you fix the problem please?
Thanks.
Andrea
shop-error-sna1.png
Joomla: Joomla! 3.9.1 JoomShopping: Version 4.18.2
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14.01.2019 14:13
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25856
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Aw: SNA - Gesamtsumme - Total Price wrong
213 x 0.46 = 97.98
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14.01.2019 14:21
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ecoShopUser
Name: Andrea
13.08.2012
Posts: 246
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Aw: SNA - Gesamtsumme - Total Price wrong
yES,you are right. But the cart says:
0.39 EUR
Brutto: 0.46 EUR, 19 % MwSt.
213=83.07 EUR
Brutto: 98.85 EUR, 19 % MwSt.
Where is the error?
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14.01.2019 14:23
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ecoShopUser
Name: Andrea
13.08.2012
Posts: 246
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Aw: SNA - Gesamtsumme - Total Price wrong
Here is an error with gross and net.
See screenshot from backend.
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14.01.2019 14:30
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ecoShopUser
Name: Andrea
13.08.2012
Posts: 246
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Aw: SNA - Gesamtsumme - Total Price wrong
SNA calculates the gross amount and the card calculates the net amount. Something is confused here. Do I just have a thinking mistake?
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14.01.2019 16:58
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25856
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Aw: SNA - Gesamtsumme - Total Price wrong
url?
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14.01.2019 17:16
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ecoShopUser
Name: Andrea
13.08.2012
Posts: 246
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Aw: SNA - Gesamtsumme - Total Price wrong
Local. Test Computer. You can get access via Teamviewer tomorrow.
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14.01.2019 20:15
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25856
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Aw: SNA - Gesamtsumme - Total Price wrong
screenshot cart?
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15.01.2019 10:53
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ecoShopUser
Name: Andrea
13.08.2012
Posts: 246
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Aw: SNA - Gesamtsumme - Total Price wrong
The zip-inlcudes
1. Category View
2. Product View
3. Cart View
4. Backend Settings
pictures1.zip
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15.01.2019 11:54
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25856
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Aw: SNA - Gesamtsumme - Total Price wrong
No problem in addon SNA.
Problem in your configuration!
Product - brutto.
Cart - netto.
No bugs in shop.
Cart
0.39 x 213 = 83.07
Product
0.46 x 213 = 97.98
Problem only in display information.
Need show brutto price in cart.
Problem in round price (2 symbol)
Need show brutto or netto for cart / product.
Last change: 15.01.2019 12:02
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