Invoice ammount is wrong

06.06.2014 08:17
#1
hedkandi1
User hedkandi1
Name: Dick
30.01.2014
Posts: 172
Quote
Invoice ammount is wrong

Where could this problem be and how to solve?


Last change: 05.01.2019 20:58
 
06.06.2014 08:58
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20406
Quote
Aw: Invoice ammount is wrong

error?

 
06.06.2014 09:32
#3
hedkandi1
User hedkandi1
Name: Dick
30.01.2014
Posts: 172
Quote
Aw: Invoice ammount is wrong

See Invoice.

€24,70 - €2,47 discount + €5,00 shipping costs * 1,21 VAT = €32,95
Invoice says €33,47

 
06.06.2014 16:28
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20406
Quote
Aw: Invoice ammount is wrong

24.7 - 2.47 + 5 + 6.24

 
06.06.2014 16:38
#5
hedkandi1
User hedkandi1
Name: Dick
30.01.2014
Posts: 172
Quote
Aw: Invoice ammount is wrong

How is the VAT calculated?

 
06.06.2014 16:45
#6
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20406
Quote
Aw: Invoice ammount is wrong

( 24.7 + 5 ) * 0.21


See configuration / checkout

Сalculate tax after discount


Last change: 06.06.2014 16:46
 
12.02.2019 20:23
#7
hedkandi1
User hedkandi1
Name: Dick
30.01.2014
Posts: 172
Quote
Aw: Invoice ammount is wrong

Settings are calculate tax after discount but a customer told me the calcultion isn't correct?
Can someone please explain?

Subtotaal 609.60 EUR
Korting -30.48 EUR
Verzendkosten 0.00 EUR
Betaling vooruit - 2% betalingskorting -14.75 EUR
plus BTW 21% 124.92 EUR
Totaal incl. BTW 689.29 EUR
Aw: Invoice ammount is wrong

 
12.02.2019 22:04
#8
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20406
Quote
Aw: Invoice ammount is wrong

bug after payment price < 0
"Betaling vooruit - 2% betalingskorting"


We will look for a problem

 
13.02.2019 20:19
#9
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20406
Quote
Aw: Invoice ammount is wrong

Works after configuration.
Configuration / Checkout / Сalculate tax after discount: Y

 
14.02.2019 08:32
#10
hedkandi1
User hedkandi1
Name: Dick
30.01.2014
Posts: 172
Quote
Aw: Invoice ammount is wrong

THat was already set?
Aw: Invoice ammount is wrong


Last change: 14.02.2019 08:32
 
14.02.2019 08:57
#11
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20406
Quote
Aw: Invoice ammount is wrong

1. login with english.

 
14.02.2019 09:13
#12
hedkandi1
User hedkandi1
Name: Dick
30.01.2014
Posts: 172
Quote
Aw: Invoice ammount is wrong

See attachment
Aw: Invoice ammount is wrong

 
15.02.2019 08:01
#13
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20406
Quote
Aw: Invoice ammount is wrong

Yes. all right.
Works for my test shop.

addons / plugins installed?

 
16.02.2019 16:56
#14
hedkandi1
User hedkandi1
Name: Dick
30.01.2014
Posts: 172
Quote
Aw: Invoice ammount is wrong

See attachment
Aw: Invoice ammount is wrong

 
16.02.2019 17:52
#15
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20406
Quote
Aw: Invoice ammount is wrong

Try disable all plugins:
Coupon extra fields
Notto / brutto

+ test

 
19.02.2019 21:44
#16
hedkandi1
User hedkandi1
Name: Dick
30.01.2014
Posts: 172
Quote
Aw: Invoice ammount is wrong

Around 150 plugins to disable?

 
19.02.2019 22:29
#17
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 20406
Quote
Aw: Invoice ammount is wrong

For order development use Kontakt.

 


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