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26.03.2025 15:24
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Dingens
Name: Rolf Wagels
28.03.2012
Сообщения: 944
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SumUp not showing after checkout
Hey
I bought the SumUp extension, installed it, got the OAuth App at SumUp added the two keys, all is looking well, I published the payment method, but it doesn't show up after I choose it at checkout. I cleared all caches, still no chance.
What am I missing?
This is from the paymentdatalog:
2025-03-26 15:39:22 showEndForm oid: 5901
2025-03-26 15:39:22 checkoutId: a435ff8c-3d2a-4a90-b82e-ac1457234ad7
2025-03-26 15:40:49 showEndForm oid: 5902
2025-03-26 15:40:50 checkoutId: 0ebf6ede-0d66-4cc7-81b8-2fd44e904efd
2025-03-26 15:41:18 showEndForm oid: 5903
2025-03-26 15:41:18 checkoutId: 7a446474-5c9b-4e42-8f99-a61f00aa8d30
2025-03-26 15:41:41 showEndForm oid: 5904
2025-03-26 15:41:42 checkoutId: 564094d0-0959-4005-9839-60c2c46cc2e3
2025-03-26 15:42:06 showEndForm oid: 5905
2025-03-26 15:42:07 checkoutId: a2042704-d731-432f-baef-b8ba7d781b78
2025-03-26 15:43:08 showEndForm oid: 5906
2025-03-26 15:43:09 checkoutId: 513db8aa-f50b-467a-a98f-ebfdbf966c5c
2025-03-26 15:43:32 showEndForm oid: 5907
2025-03-26 15:43:33 checkoutId: 262fa838-389c-475e-92c8-9a2eea5ad1ed
2025-03-26 15:43:57 showEndForm oid: 5908
2025-03-26 15:43:57 checkoutId: 0aeaabc5-05e8-4734-9387-3979fbc4ed4b
2025-03-26 15:50:57 showEndForm oid: 5909
2025-03-26 15:50:57 checkoutId: 7cc5e550-c9b1-4dcd-a02e-c7a6b220cc8e
In debug I get:
Warning: Constant already defined in /home/users/bodhran-info/www/bodhran-info.de/components/com_jshopping/lang/addon_prod_availability/de-DE.php on line 26
Thanks
Rolf
Последнее изменение: 26.03.2025 16:02
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26.03.2025 16:13
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 28007
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Aw: SumUp not showing
Bug in your configuration
Locale
de-DE'
use de-DE
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26.03.2025 17:13
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Dingens
Name: Rolf Wagels
28.03.2012
Сообщения: 944
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Aw: SumUp not showing
Great!
Thanks! Working now.
Is there an option to display the form in German and English? My page is both in German and English, so it would be good to have both languages.
Also, I get
{"details":"Unknown error","failed_constraints":null,"status":500,"title":"Internal Server Error"}
when trying a payment. It works, but when it redirects to 3D Mastercard confirmation, this happened the first time, no problem the second time.
And, is there something like a transaction ID that could go onto the invoice?
Thanks
Rolf
Последнее изменение: 26.03.2025 17:25
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26.03.2025 19:46
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 28007
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Aw: SumUp not showing
error unknow ?
Your website or?
Screenshot?
Sumup test acount ?
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26.03.2025 19:55
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Dingens
Name: Rolf Wagels
28.03.2012
Сообщения: 944
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Aw: SumUp not showing
hey
Yes, my website.
I have switched it off for now.
Can't reproduce it, it only happened the first time.
It's the normal SumUp Account, not testing, real one.
Thanks
Rolf
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27.03.2025 08:55
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 28007
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Aw: SumUp not showing
SumUp creditcard 2.1.2 (JoomShopping 5.0.0+)
Used Joomla language
{"details":"Unknown error","failed_constraints":null,"status":500,"title":"Internal Server Error"}
error in log
=> send me log.
----
Describe when you saw the error.?
Последнее изменение: 27.03.2025 08:56
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27.03.2025 17:22
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Dingens
Name: Rolf Wagels
28.03.2012
Сообщения: 944
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Aw: SumUp not showing
Hey
the error came after I had entered the credit card details and hit "Pay now", but it never came back in further testing (Maybe it was on their end?)
I have now:
Attached the payment log files.
Also, I have set up a test environment for testing. Unfortunately, the payments don't go through there, unless it is because I am in testing mode.
Will send credentials.
Cheers
Rolf
Последнее изменение: 27.03.2025 19:36
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27.03.2025 19:37
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 28007
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Aw: SumUp not showing
1. send log only privat.
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27.03.2025 19:58
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 28007
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Aw: SumUp not showing
SumUp creditcard 2.1.3 (JoomShopping 5.0.0+)
Added Transaction information
Последнее изменение: 27.03.2025 19:59
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28.03.2025 08:57
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Dingens
Name: Rolf Wagels
28.03.2012
Сообщения: 944
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Aw: SumUp not showing
Thanks
I activated SumUp now on the live site.
I have four payment methods, is there a way to make one of them the default? The one that gets the selected radio button automatically? Or is it always the first one?
Thanks
Rolf
Последнее изменение: 29.03.2025 09:16
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29.03.2025 19:40
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Dingens
Name: Rolf Wagels
28.03.2012
Сообщения: 944
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Aw: SumUp not showing
Hey
Would it be possible to get the transaction_code: for example: TAAAUAMSCAB on the invoice? Just like you did for Stripe?
I guess this would help a lot. The prompt should be
Transaction-id: followed by the transaction code, in this case it would be:
Transaction-id: TAAAUAMSCAB
I hope this would make automatic book keeping a lot easier.
Thanks
Rolf
Последнее изменение: 29.03.2025 19:41
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29.03.2025 19:55
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 28007
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Aw: SumUp not showing
Describe how you use it.
No one else has asked about this feature.
------------------------------------------------------
It might be better to search in the list of orders.
Invoice document for the bank.
And not always there is a transaction when the Invoice is generated
1 order can have many transactions.
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29.03.2025 20:34
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Dingens
Name: Rolf Wagels
28.03.2012
Сообщения: 944
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Aw: SumUp not showing
We have done exactly this for Stripe.
See
https://www.joomshopping.com/forum/posts/26/15198.html?lang=de&start=80
I use a software for all my bookkeeping.
It automatically matches payments and invoices.
So the invoice is uploaded and the transactions. If it’s a credit card transaction, both the transaction and the invoice contain the transaction ID and the match is unique.
As I said you have done this for Stripe as well and it works perfectly. No more manual matching.
Now that I also use SumUp, it would be handy to have it here as well.
Thanks
Rolf
Последнее изменение: 30.03.2025 09:21
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07.04.2025 12:41
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Dingens
Name: Rolf Wagels
28.03.2012
Сообщения: 944
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Aw: SumUp not showing
Hey
Just doing the bookwork for the 1st quarter of the year..working great with Stripe, but since the last few days I am using SumUp. Any news for the Transaction ID on the invoices?
Thanks
Rolf
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07.04.2025 12:46
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 28007
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Aw: SumUp not showing
We haven't started yet. We're busy with other work.
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07.04.2025 18:38
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Dingens
Name: Rolf Wagels
28.03.2012
Сообщения: 944
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Aw: SumUp not showing
Okay, cool!
Thanks
Rolf
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09.04.2025 17:12
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Dingens
Name: Rolf Wagels
28.03.2012
Сообщения: 944
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Aw: SumUp not showing
Hey
Since the order number is on the invoice and also comes with the SumUp export, this should work...in theory. I have enquired with the book keeping software people, so maybe we don't need the transaction ID on the invoice. I will keep you posted.
Cheers
Rolf
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22.04.2025 08:38
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Dingens
Name: Rolf Wagels
28.03.2012
Сообщения: 944
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Aw: SumUp not showing
Hey
Hope you had a good Easter.
I have spoken to the support people at the accounting software and they would need the
transaction_code: TAAAUKTPU4A on the invoice.
The prompt should be "payment_reference".
In the example above it should read:
payment_reference: TAAAUKTPU4A
on the invoice.
Would that be possible?
Thanks
Rolf
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22.04.2025 11:56
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 28007
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Aw: SumUp not showing
Okay, we'll try to add it.
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22.04.2025 12:17
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Dingens
Name: Rolf Wagels
28.03.2012
Сообщения: 944
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Aw: SumUp not showing
Thanks a lot!
Cheers
Rolf
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