Billing

08.01.2025 18:50
#1
provence1
Joomshopping forum user no avatar
Name: ber
22.08.2016
Сообщения: 38
Quote
Billing

Hello,
After the order, the customer’s name does not appear on the invoice. There are his addresses, his city but not his name.
Thank you for your advice
25_cf419ccce15df95b4ff9ee4f8414ce74.pdf


Joomla: 5.2.23
JoomShopping: 5.5.3
Website Url: https://www.amisjeangiono-boutique.fr/administrator/index.php?option=com_jshopping&controller=orders

Последнее изменение: 08.01.2025 18:52
 
08.01.2025 19:16
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28007
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Aw: Billing

Customer’s name in order not empty?

 
09.01.2025 09:21
#3
provence1
Joomshopping forum user no avatar
Name: ber
22.08.2016
Сообщения: 38
Quote
Aw: Billing

On the invoice of 14 December, the name of the customer appears, on the invoice of 7 January, the name of the customer has disappeared.
facture_14-12-2024.pdf

 
09.01.2025 09:22
#4
provence1
Joomshopping forum user no avatar
Name: ber
22.08.2016
Сообщения: 38
Quote
Aw: Billing

On the invoice of 14 December, the name of the customer appears, on the invoice of 7 January, the name of the customer has disappeared.
fre_7-1-2025.pdf

 
09.01.2025 09:43
#5
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28007
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Aw: Billing

Customer’s name in order not empty?
Not in bill.

Administrator / JoomShoping / Orders / ... click details
???

 
09.01.2025 11:24
#6
provence1
Joomshopping forum user no avatar
Name: ber
22.08.2016
Сообщения: 38
Quote
Aw: Billing

OK
DAUTRIAT
HUEBER

https://www.amisjeangiono-boutique.fr/administrator/index.php?option=com_jshopping&controller=orders

 
09.01.2025 14:12
#7
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28007
Quote
Aw: Billing

1. Click edit order
2. Click save

order pdf with name?
(clear brouser cache)

 
09.01.2025 14:46
#8
provence1
Joomshopping forum user no avatar
Name: ber
22.08.2016
Сообщения: 38
Quote
Aw: Billing

I did the manip indicated thank you but the name of the customer still does not appear on the invoice

 
09.01.2025 14:55
#9
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28007
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Aw: Billing

url?
admin login?
(forum privat msg.)

 
09.01.2025 19:52
#10
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28007
Quote
Aw: Billing

Problem in Your config file
\components\com_jshopping\config\default_config.php

Default value ordering_full_name
$config->ordering_full_name = ['f_name', 'm_name', 'l_name'];

Your edit this file or ???

 
09.01.2025 21:24
#11
provence1
Joomshopping forum user no avatar
Name: ber
22.08.2016
Сообщения: 38
Quote
Aw: Billing

I can’t find this file in default_config.php
Should I copy it?
Thank you

 
09.01.2025 21:52
#12
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28007
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Aw: Billing

This is impossible. Look carefully.

 
10.01.2025 08:40
#13
provence1
Joomshopping forum user no avatar
Name: ber
22.08.2016
Сообщения: 38
Quote
Aw: Billing

I just re-download version 5.5.3 and find the string at the bottom of the default_config.php... Did the update not go correctly? I don’t know. Thank you.
I’m waiting for another order to see if the invoice comes out correctly. Have a good day.

 
10.01.2025 11:02
#14
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28007
Quote
Aw: Billing

Need only edit old order as save => See pdf

https://www.joomshopping.com/forum/posts/25/16837.html?lang=ru#7

 


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