How can i cancel my order?

30.10.2024 16:08
#1
advanm
Joomshopping forum user no avatar
Name: Ad v Meersbergen
29.10.2024
Сообщения: 12
Quote
How can i cancel my order?

Hi,

I ordered the mollie add-n because i wanted to use ideal.
Now i found out that i can't use it because my site isn't registrated as a company.

How can i cancel my order because i can't use the add-on anyway?


Joomla: 3.10.12
JoomShopping: 4.18.9
PHP: 3.83
MySQL: 10.11.8
Website Url: www.3dpresentjes.nl
 
30.10.2024 17:18
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28007
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Aw: How can i cancel my order?

I can replace it with another addon for you

 
31.10.2024 15:14
#3
advanm
Joomshopping forum user no avatar
Name: Ad v Meersbergen
29.10.2024
Сообщения: 12
Quote
Aw: How can i cancel my order?

Hi,

That won't be an option for me.
Can you just disable the domain and refund my money?

For all the payment systems i need to register as a company and that's not possible for me.

I need to have a payment system but i'm not able to registrer as a company, so ik have to find another solution.
I'm also gonna remove joomshopping because for me it's useless to use it without a payment system.

 
31.10.2024 19:32
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28007
Quote
Aw: How can i cancel my order?

Forum only for technical questions.

Use kontakt:
https://www.webdesigner-profi.de/kontaktformular

 
03.11.2024 12:02
#5
advanm
Joomshopping forum user no avatar
Name: Ad v Meersbergen
29.10.2024
Сообщения: 12
Quote
Aw: How can i cancel my order?

Hi,

I did but they don't give any replay, i'll gonna contact paypal to get my money back

 
20.11.2024 14:17
#6
advanm
Joomshopping forum user no avatar
Name: Ad v Meersbergen
29.10.2024
Сообщения: 12
Quote
Aw: How can i cancel my order?

can you change it to paypal addon instead of mollie?
what are the requirements of using paypal, can i use my personal paypal with this?

 
20.11.2024 14:33
#7
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28007
Quote
Aw: How can i cancel my order?

You will speak about ?
https://www.webdesigner-profi.de/joomla-webdesign/shop/payments/paypal-advanced-checkout.html

 
20.11.2024 19:29
#8
advanm
Joomshopping forum user no avatar
Name: Ad v Meersbergen
29.10.2024
Сообщения: 12
Quote
Aw: How can i cancel my order?

Hi,

I will change my order into the add-on with paypal. As i haven't get any money back from my mollie order, how can i change my order to the one with paypall without having to pay the hole amount (i disabled mollie because i can't use it as mentioned earlier)
i also updated my joomla to joomla 5.2 for this

you answered that you can replace it with another add-on

Aw: How can i cancel my order?
I can replace it with another addon for you

 
20.11.2024 19:41
#9
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28007
Quote
Aw: How can i cancel my order?

I understand you. You haven't answered me.
I've already changed your order.

Added
PayPal Advanced Checkout

 
21.11.2024 13:39
#10
advanm
Joomshopping forum user no avatar
Name: Ad v Meersbergen
29.10.2024
Сообщения: 12
Quote
Aw: How can i cancel my order?

Hi,

I don't have a key for the paypall checkout. (i lost my key from the mollie checkout) Do i need a key and were do i have to fill it in?

 
21.11.2024 17:24
#11
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28007
Quote
Aw: How can i cancel my order?

No.

Configuration: Options / payments / PayPal card
Need set Client ID, Secret

See description
https://www.webdesigner-profi.de/joomla-webdesign/shop/payments/paypal-advanced-checkout.html?lang=en

 


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