Joomshopping and duplicate invoice numbers?

09.08.2022 19:00
#1
cmstyles
Joomshopping forum user no avatar
Name: Sebastian
09.06.2014
Posts: 30
Quote
Joomshopping and duplicate invoice numbers?

Hello, I have a strange problem....

I have been using Joomshopping on Joomla 3 since 2019. Recently, I rebuilt the entire website on Joomla 4 and also installed the latest version of Joomshopping.

However, customers now always have the problem that they receive the following error message when paying with Paypal:

"This invoice has already been paid.

I had already changed the invoice number under Checkout. First to the consecutive number (the last order was 1563 on the old homepage, so I changed it to 1564 in the new Joomshopping), when that didn't work I changed it to an invoice number from 3000, but that didn't work either.

I should now know where I can find the error? Is Joomshopping not transferring the order number completely? Instead of "1564", only "564" or something similar? In any case, I can't explain where the error should be?

Joomshopping's functions are standard, I haven't changed anything in the Paypal plugin or the checkout...

Translated with www.DeepL.com/Translator (free version)

 
09.08.2022 22:19
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Joomshopping and duplicate invoice numbers?

Sended order id.
field order_id in table #__jshopping_orders

Use phpmyadmin
table ..._jshopping_orders
Operation
set
AUTO_INCREMENT :

 
10.08.2022 18:32
#3
cmstyles
Joomshopping forum user no avatar
Name: Sebastian
09.06.2014
Posts: 30
Quote
Aw: Joomshopping and duplicate invoice numbers?

thanks i will try

 


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