Returning from PayPal I get this message Payment method error

28.09.2021 18:31
#1
ultimatica
Joomshopping forum user no avatar
Name: d' onofrio
14.09.2014
Posts: 90
Quote
Returning from PayPal I get this message Payment method error

Greetings,
after the customer has placed the order and paid correctly on Paypal when he clicks on "return to the shop" when returning to the order page the confirmation message does not appear but a message that says "Payment method error", the products purchased remain in the cart.
The order is generated correctly and the system also sends confirmation emails.

I have enabled the logs and in the pagment.log file I find this information
2021-09-28 18:51:40 # 004 - Error payment method id. Order id

Could you kindly help me solve as I am getting a lot of complaints from customers who claim to have paid but the site tells them more
Returning from PayPal I get this message Payment method error


Last change: 28.09.2021 18:56
 
28.09.2021 19:07
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Returning from PayPal I get this message Payment method error

Paypal configuration?

paymentdata.log?

 
28.09.2021 19:26
#3
ultimatica
Joomshopping forum user no avatar
Name: d' onofrio
14.09.2014
Posts: 90
Quote
Aw: Returning from PayPal I get this message Payment method error

Good evening, thanks for the reply, attached the screenshot of the paypal configuration and the paymentdatalog file.

I specify that until a few days ago I had no problems.

I look forward to your kind reply


Last change: 29.09.2021 14:49
 
29.09.2021 07:52
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Returning from PayPal I get this message Payment method error

1. Verify data after RETURN: no

2. if order cancel after Return on Website
Return method GET: yes

 
29.09.2021 14:51
#5
ultimatica
Joomshopping forum user no avatar
Name: d' onofrio
14.09.2014
Posts: 90
Quote
Aw: Returning from PayPal I get this message Payment method error

Good morning,
thanks for the reply, i configured as you told me and everything works fine.
The configuration I had had been set for years and I had not encountered any problems, probably paypal will have changed something in these days.
I wish you good work

 


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