paypal works in sandbox but not in live

26.01.2021 14:23
#1
kreutzjj
Joomshopping forum user no avatar
Name: kreutz
08.01.2021
Posts: 13
Quote
paypal works in sandbox but not in live

I have the problem that paypal paying in sanbox worked great so i set the system live. but in Live it doesnt work.

in sandboy:
- order status gets an update from open to complete.
- I receive an email from the system that a transaction was done (and one from paypal)
- paymentdata.log showed the correct url. see:

index.php?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_paypal&no_lang=1

in the live :
- order status is open doesnt change to complete
- I did not get an email from the system, only from paypal
- paymentdata.log showed a totally wrong url. see:

/index.php/artikelmenue/checkout/step7?act=return&js_paymentclass=pm_paypal&amt=64.99&cc=EUR&cm=74&item_name=Bestell-Nr%2000000048&st=Completed&tx=95T49358JK2327505

I have read any tutorial i could find in the forum and can not explain myself how it workes in the sandbox and not in the live environment ...
Has anyone any ideas?


Joomla: 3.9.24
JoomShopping: 4.18.5
Website Url: www.stonesunlimited.de
 
26.01.2021 17:10
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25930
Quote
Aw: paypal works in sandbox but not in live

I think you yourself understand that there are problems in the settings on the paypal website.

Look at the correct setting.
url notification?


Last change: 26.01.2021 17:12
 
26.01.2021 20:52
#3
kreutzjj
Joomshopping forum user no avatar
Name: kreutz
08.01.2021
Posts: 13
Quote
Aw: paypal works in sandbox but not in live

I kew that this would be the answer i did everything as descibed in the other posts.
Here are the settings:


In PayPal >>> Mein Profil >>> Verkäufer/Händler >>> Website-Einstellungen >>> Website-Zahlungsoptionen:
PayPal muss als Business-Konto eingerichtet sein!!
Website-Zahlungsoptionen: aktiviert
Automatische Rückleitung für Website-Zahlungslösungen: aktivieren
Umleitungs URL nach erfolgreichen Kauf eingetragen --> https://www.stonesunlimited.de
Übertragung der Zahlungsdaten (optional): Aktiviert
Verschlüsselung bei Website-Zahlungslösungen: Deaktiviert
PayPal-Konto nicht erforderlich: Aktiviert

UND UNTER >> PayPal >>> Mein Profil >>> Verkäufer/Händler >>> Benachrichtigungen über Sofortzahlungen >> Sofortige Zahlungsbestätigung folgende URL eintragen --->

https://www.stonesunlimited.de/index.php?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_paypal&no_lang=1

What did I miss?
I have everything as described in the other postsbefore and it worked... in sandbox.

 
26.01.2021 22:36
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25930
Quote
Aw: paypal works in sandbox but not in live

notify
https://www.stonesunlimited.de/index.php?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_paypal&no_lang=1

in log (joomshopping) not notify

1. server block notify
2. paypal not send notify

On the site paypal see log notify.

 


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