AMAZON PAY - falsche Versandkosten übermittelt

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14.01.2020 07:53
#1
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
AMAZON PAY - falsche Versandkosten übermittelt

Wir haben seit dem letzten Joomla Update folgendes Problem:

Wahrscheinlich haben wir seit dem Update auf Joomla 3.9.14 das Problem, dass bei joomshopping und der Bezahlmethode AMAZON PAY die Versandkosten falsch übermittelt werden

Wir haben Versandkosten für
1.Deutschland
2. EU und
3. Weltweit (außerhalb EU)

und für jede dieser Gruppen ab einem bestimmten Einkaufswert Versandkostenfrei
1. ab 60€
2. ab 140€
3.....

Problem:
Wir haben nun ein paar Bestellungen aus z.B. FRANKREICH mit einem Bestellwert von ca 100€
würde bedeuten: 7,95€ Versandkosten.

Leider steht in der Rechnung allerdings VERSANDKOSTEN DEUTSCHLAND, obwohl der Benutzer als auch die Lieferadresse auf FRANKREICH (EU) verweisen. Weiterhin wird die Lieferung sogar als Versandkostenfrei verbucht, da Versand innerhalb Deutschland und über 60€ Bestellwert.

Auf Nachfrage bei Amazon hieß es, dass keine Änderungen vorgenommen wurden und Amazon nur mit den Daten aus den Shops arbeiten kann

---------------------------------

We have the following problem since the last Joomla update:

Probably since the update to Joomla 3.9.14 we have the problem that with joomshopping and the payment method AMAZON PAY the shipping costs are transmitted wrong

We have shipping costs for
1st Germany
2. EU and
3. worldwide (outside EU)

and free shipping for each of these groups from a certain purchase value
1. from 60€
2. from 140€
3.....

Problem:
We now have a few orders from e.g. FRANCE with an order value of about 100€
would mean: 7,95€ shipping costs.

Unfortunately, the invoice states SHIPPING COSTS GERMANY, although the user and the delivery address refer to FRANCE (EU). Furthermore the delivery is even booked as free of shipping costs, because shipping within Germany and over 60€ order value.

When asked at Amazon, it was said that no changes were made and Amazon can only work with the data from the shops

Translated with www.DeepL.com/Translator (free version)


Joomla: 3.9.14
JoomShopping: 4.18.4
Website Url: https://www.freebooterminiatures.de
 
14.01.2020 08:13
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25856
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

Shipping configuration?
screenshots?

 
14.01.2020 09:04
#3
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

Versandkosten
Aw: AMAZON PAY - falsche Versandkosten übermittelt

 
14.01.2020 09:04
#4
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

Shipping config
Aw: AMAZON PAY - falsche Versandkosten übermittelt

 
14.01.2020 09:04
#5
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

Shipping EU
Aw: AMAZON PAY - falsche Versandkosten übermittelt

 
14.01.2020 09:05
#6
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

..
Aw: AMAZON PAY - falsche Versandkosten übermittelt

 
14.01.2020 09:05
#7
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

..
Aw: AMAZON PAY - falsche Versandkosten übermittelt

 
14.01.2020 09:41
#8
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25856
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

Screenshot order details with errors: ?

---
We now have a few orders from e.g. FRANCE with an order value of about 100€
would mean: 7,95€ shipping costs.
----

 
14.01.2020 09:54
#9
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

wrong shipping costs without amazon Pay
Aw: AMAZON PAY - falsche Versandkosten übermittelt

 
14.01.2020 09:54
#10
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

Austria
Aw: AMAZON PAY - falsche Versandkosten übermittelt

 
14.01.2020 09:56
#11
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

France

Our problem: It worked before! After the Joomla update the problems occurred. We hoped that the jshopping update would solve the problems. Unfortunately no
Aw: AMAZON PAY - falsche Versandkosten übermittelt

 
14.01.2020 09:56
#12
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

France

Our problem: It worked before! After the Joomla update the problems occurred. We hoped that the jshopping update would solve the problems. Unfortunately no
Aw: AMAZON PAY - falsche Versandkosten übermittelt

 
14.01.2020 10:19
#13
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25856
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

url?
admin login?
ftp?
(forum privat msg.)

 
14.01.2020 12:14
#14
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

PM

 
16.01.2020 18:40
#15
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25856
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

Shipping addon configuration:
Deutschland
From
60 Kg - 100000 kg - shipping price 0

Shipping dependent from Weight


See
https://www.webdesigner-profi.de/joomla-webdesign/shop/shippings/calculate-for-weightpricepostal-code-.html
or
https://www.webdesigner-profi.de/joomla-webdesign/shop/shippings/calculate-for-weightpostal-codepriceuser-group.html


Last change: 16.01.2020 18:43
 
20.01.2020 07:20
#16
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

ok, once more:

Problem:
We now have a few orders from e.g. FRANCE with an order value of about 100€
would mean: 7,95€ shipping costs.

Unfortunately, the invoice states SHIPPING COSTS GERMANY, although the user and the delivery address refer to FRANCE (EU). Furthermore the delivery is even booked as free of shipping costs, because shipping within Germany and over 60€ order value.
Although the customer address and delivery address are from France, the shipping costs for Germany are taken over when paying with Amazon Pay. Why?

When asked at Amazon, it was said that no changes were made and Amazon can only work with the data from the shops


It is not a solution to replace a previously working addon with a new one with costs

 
25.01.2020 16:20
#17
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25856
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

Amazon Pay - Client data updated after paid (without standart checkout joomshopping).
We can change the addon to any other payment system.

 
25.05.2020 10:47
#18
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

Unfortunately we have the problem again:

Germany: Order value over 60€ free shipping

A customer buys goods within Germany with a value of over 60€. If he pays by bank transfer or IMMEDIATE transfer, NO shipping costs will be charged.
If he pays with the Amazon Pay Addon, he will be charged shipping costs, which he must pay.

Is it possible that the Addon has to be adapted with every update of Joomla?


Joomla: 3.9.18
JoomShopping: 4.18.4
Website Url: https://www.freebooterminiatures.de
 
27.05.2020 22:00
#19
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25856
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

Fixed.

 
27.05.2020 22:12
#20
Freebooter Miniatures
Joomshopping forum user no avatar
Name: Klocke
11.09.2014
Posts: 88
Quote
Aw: AMAZON PAY - falsche Versandkosten übermittelt

thx.

bute every time i install an amazon pay addon update all Merchant ID and so on are gone and i have to type it once more.. thats bad...

 
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