12.09.2018 15:42
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25936
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Aw: PayPal Order not finished
Log - only for paypal return.
Paypal not send notify or your server blocked paypal notify.
Last change: 12.09.2018 15:43
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12.09.2018 16:46
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908ltd
Name: Beverley
26.11.2015
Posts: 50
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Aw: PayPal Order not finished
2018-09-12 09:02:44 url: /index.php?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_paypal&no_lang=1
mc_gross=193.14
invoice=1166
protection_eligibility=Ineligible
payer_id=--------------
tax=0.00
payment_date=09:27:19 Sep 10, 2018 PDT
payment_status=Completed
charset=windows-1252
first_name=-----
mc_fee=4.84
notify_version=3.9
custom=1166
payer_status=verified
business=----------
quantity=1
verify_sign=AyLO1QGbSc2z26Tdp81x0eWC.i3aAwSfXwmaO7qXYTeVZOuRcbFsl2TR
payer_email=----------------------
txn_id=27T84416FG5950903
payment_type=instant
last_name=-------
receiver_email=-------------------
payment_fee=
shipping_discount=0.00
insurance_amount=0.00
receiver_id=-------------------
txn_type=web_accept
item_name=Order number 00001166
discount=0.00
mc_currency=GBP
item_number=
residence_country=GB
handling_amount=0.00
shipping_method=Default
transaction_subject=
payment_gross=
ipn_track_id=cca94b228ac6e
Joomla: Joomla 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.0.31 Website Url: www.908ltd.co.uk
Last change: 14.09.2018 17:29
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12.09.2018 16:47
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908ltd
Name: Beverley
26.11.2015
Posts: 50
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Aw: PayPal Order not finished
Please see above information which you asked for. Does this help.
Please respond soon.
Thanks
Joomla: Joomla 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.0.31 Website Url: www.908ltd.co.uk
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12.09.2018 17:50
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908ltd
Name: Beverley
26.11.2015
Posts: 50
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Aw: PayPal Order not finished
Hi,
A response ASAP would be very much appreciated,
Thank you.
Joomla: Joomla 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.0.31 Website Url: www.908ltd.co.uk
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12.09.2018 18:22
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25936
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Aw: PayPal Order not finished
Paypal notify- ok.
order status in admin area?
order finished?
components\com_jshopping\log\payment.log?
Last change: 12.09.2018 18:23
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13.09.2018 10:05
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908ltd
Name: Beverley
26.11.2015
Posts: 50
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Aw: PayPal Order not finished
In admin area the order status shows as not finished. Please see the image attached, to finish the order I have to press the finish order link (i have circled this green).
Payment log:
2018-09-12 09:02:44 Error email received. Order ID 1166
Look forward to your reply. Thanks again.
Joomla: Joomla 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.0.31 Website Url: www.908ltd.co.uk
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13.09.2018 10:11
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908ltd
Name: Beverley
26.11.2015
Posts: 50
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Aw: PayPal Order not finished
Sorry here is the image I forgot to attach
Joomla: Joomla 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.0.31 Website Url: www.908ltd.co.uk
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13.09.2018 11:40
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25936
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Aw: PayPal Order not finished
Problem in email paypal. ( Error email received)
1. Options / paypal / config
email?
2. components\com_jshopping\log\paymentdata.log?
business=beverley.garden@hotmail.co.uk
should be the same
Last change: 13.09.2018 11:45
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13.09.2018 12:27
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908ltd
Name: Beverley
26.11.2015
Posts: 50
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Aw: PayPal Order not finished
Hi
I have since changed this so that both match as beverley.garden@908ltd.co.uk
However I dont think this is what is causing the orders not to finish, it was like this previously when orders were finishing OK.
Is it nothing which needs changed in pm_paypal.php file?
Thanks again.
Joomla: Joomla 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.0.31 Website Url: www.908ltd.co.uk
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13.09.2018 14:11
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25936
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Aw: PayPal Order not finished
See log
2018-09-12 09:02:44 Error email received. Order ID 1166
components\com_jshopping\payments\pm_paypal\pm_paypal.php
if (strtolower($pmconfigs['email_received']) != strtolower($email_received)){
return array(0, 'Error email received. Order ID '.$order->order_id, $transaction, $transactiondata);
}
Problem in Email paypal joomshopping configuration & PayPal email
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13.09.2018 16:30
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908ltd
Name: Beverley
26.11.2015
Posts: 50
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Aw: PayPal Order not finished
Hi,
I can find what you are referring to but I am not sure what you are instructing that I do?
Please explain
Thanks
Joomla: Joomla 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.0.31 Website Url: www.908ltd.co.uk
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13.09.2018 16:47
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25936
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Aw: PayPal Order not finished
Change email
1. Options / paypal / config
email: ...
Send me your configuratioin?
1. Options / paypal / config / email:?
Last change: 13.09.2018 16:48
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13.09.2018 16:51
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908ltd
Name: Beverley
26.11.2015
Posts: 50
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Aw: PayPal Order not finished
This is set to beverley.garden@908ltd.co.uk - please see attached image to show this...
Your soonest reply would be really useful
Thanks
Joomla: Joomla 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.0.31 Website Url: www.908ltd.co.uk
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13.09.2018 17:10
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908ltd
Name: Beverley
26.11.2015
Posts: 50
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Aw: PayPal Order not finished
Please respond on this soon, we do not want to keep going on with our orders unfinished and having to keep checking for new orders because of joomshopping.
Thanks
Joomla: Joomla 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.0.31 Website Url: www.908ltd.co.uk
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13.09.2018 17:20
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908ltd
Name: Beverley
26.11.2015
Posts: 50
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Aw: PayPal Order not finished
Hi
Here is the pm_paypal.php settings. I hope this can help you figure what I have set up wrong for the orders to show as not finished in my back end.
Thank you again
Fastest possible replies will be appreciated.
Joomla: Joomla 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.0.31 Website Url: www.908ltd.co.uk
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13.09.2018 20:06
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25936
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Aw: PayPal Order not finished
components\com_jshopping\payments\pm_paypal\pm_paypal.php
row:
if (strtolower($pmconfigs['email_received']) != strtolower($email_received)){
chnage to:
if (strtolower($pmconfigs['email_received']) != strtolower($_POST['business']) && strtolower($pmconfigs['email_received']) != strtolower($_POST['receiver_email'])){
Last change: 13.09.2018 20:08
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14.09.2018 13:48
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908ltd
Name: Beverley
26.11.2015
Posts: 50
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Aw: PayPal Order not finished
Hello I have changed what you recommended. Please see image attached.
Could you confirm I have changed script correctly?
As we have had another order and still shows as not finished.
Soonest reply would be great
Thanks
Joomla: Joomla 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.0.31 Website Url: www.908ltd.co.uk
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14.09.2018 14:23
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25936
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Aw: PayPal Order not finished
Yes - correct.
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14.09.2018 14:35
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908ltd
Name: Beverley
26.11.2015
Posts: 50
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Aw: PayPal Order not finished
Hi
Thank you for your reply
Why is the latest order which has came in after I made those changes hours ago, showing as not finished still?
Please see proof attached
Do I need to do anything else?
Thanks again
Joomla: Joomla 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.0.31 Website Url: www.908ltd.co.uk
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14.09.2018 18:04
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25936
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Aw: PayPal Order not finished
payment.log?
paymentadata.log?
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