the problem with the import

05.10.2020 16:16
#1
kdm19731973
Joomshopping forum user no avatar
Name: Dmitry
24.10.2018
Posts: 11
Quote
the problem with the import

Good afternoon. When importing, empty product cards are created. I noticed this recently, to date, the site has created almost 130,000 empty product pages.
the problem with the import
291.jpg


Joomla: 3.9.5
JoomShopping: 4.18.4
PHP: 7.0.33
Website Url: https://exspo.ru/
 
05.10.2020 16:17
#2
kdm19731973
Joomshopping forum user no avatar
Name: Dmitry
24.10.2018
Posts: 11
Quote
Aw: the problem with the import

.
Aw: the problem with the import


Letzte Änderung: 05.10.2020 16:17
 
05.10.2020 18:21
#3
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 22501
Quote
Aw: the problem with the import

Addon paid?
order number?

 
08.10.2020 11:30
#4
kdm19731973
Joomshopping forum user no avatar
Name: Dmitry
24.10.2018
Posts: 11
Quote
Aw: the problem with the import

Sorry, I don't know what you mean


Letzte Änderung: 08.10.2020 11:30
 
08.10.2020 20:04
#5
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 22501
Quote
Aw: the problem with the import

Where did you get the addon?
You bought an addon?
Order number?

 
09.10.2020 10:29
#6
kdm19731973
Joomshopping forum user no avatar
Name: Dmitry
24.10.2018
Posts: 11
Quote
Aw: the problem with the import

Bought the addon 2 years ago on this site.
I dont know how to find the order number, it does not show anything in my personal account.

 
09.10.2020 15:35
#7
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 22501
Quote
Aw: the problem with the import

We got it. Addon purchased from another account.

 
09.10.2020 15:37
#8
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 22501
Quote
Aw: the problem with the import

kdm19731973 - 05.10.2020 16:16
Good afternoon. When importing, empty product cards are created. I noticed this recently, to date, the site has created almost 130,000 empty product pages.
Aw: the problem with the import
291.jpg



I think the problem is the settings.
See "Fiels separator" and separator in your file csv

 
12.10.2020 10:57
#9
kdm19731973
Joomshopping forum user no avatar
Name: Dmitry
24.10.2018
Posts: 11
Quote
Aw: the problem with the import

I had 2 accounts, but none of them have an order. Weird.

 
12.10.2020 10:58
#10
kdm19731973
Joomshopping forum user no avatar
Name: Dmitry
24.10.2018
Posts: 11
Quote
Aw: the problem with the import

Separator in the settings ","
In the CSV file the same separator


Letzte Änderung: 12.10.2020 10:59
 
12.10.2020 19:58
#11
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 22501
Quote
Aw: the problem with the import

url?
admin login?
example csv file.
(privat msg. forum)

 


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