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25.04.2018 11:40
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GN Technics GmbH
Name: Tom Porter
16.01.2015
Posts: 10
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JoomShopping Slider
Hello Support,
We recently purchased the JoomShopping Slider and installed it on our index page... as a teaser. We have set the number of products at 10, and the number in a row at 3, List type random, Sorting, name a-z
The module works fine on larger displays, laptops and PCs. However on tablets and phones the hyperlinks to the product detail page are not reacting at all.
We are not quite sure what the issue is and would appreciate and tips on how to correct this problem.
Thank you,
Tom
Joomla: 3.8.7
JoomShopping: 4.17.0
PHP: 7.0.29
MySQL: 5.5.5-10.1.30-MariaDB-1~xenial
Website Url: https://www.kaufhaus-spessart.de
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26.04.2018 08:56
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25919
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Aw: JoomShopping Slider
Install
Product Slider 1.0.1
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28.04.2018 12:39
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GN Technics GmbH
Name: Tom Porter
16.01.2015
Posts: 10
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Aw: JoomShopping Slider
Well I did install version 1.0.1 but we are still experiencing the same problem.
The text and image hyperlinks on the slider are still not reacting on: iPad 2, Samsung Android 4.4.4.
I have emptied browser and site/server caches... Not sure where the problem is... again, any help is appreciated.
Thanks,
Tom
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30.04.2018 15:12
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irdmn
Name: Andrew
02.10.2017
Posts: 18
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Aw: JoomShopping Slider
GN Technics GmbH - 28.04.2018 12:39
Well I did install version 1.0.1 but we are still experiencing the same problem.
The text and image hyperlinks on the slider are still not reacting on: iPad 2, Samsung Android 4.4.4.
I have emptied browser and site/server caches... Not sure where the problem is... again, any help is appreciated.
Thanks,
Tom
Hello!
Please disable compression of scripts on your site, and try again to test.
In the event of a failure, disconnect and "Auto Rotate" for slider.
Last change: 30.04.2018 15:17
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02.05.2018 18:06
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GN Technics GmbH
Name: Tom Porter
16.01.2015
Posts: 10
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Aw: JoomShopping Slider
Hello,
It was indeed the JS file compression - so I will leave that off for now
Will there be a fix for that in the future?
Thank you very much for your time, you may mark this thread as "solved".
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