|
02.02.2026 11:08
|
|
auctionbroker
Name: Franz
05.06.2012
Сообщения: 89
|
strange status change behaviour
recently we had an order with regular paypal payment where it seems, the customer did leave the paypal site immediately after payment. so the order wasn't finished but the payment went through (we got email from paypal). we finished the order in backend next day so that the shop confirmation emails would be generated. later that day we set status to paid, then shipped and finished. a day later in the middle of the night system changed back to status 'paid' without any user causing it.
Could paypal has initiated it or where does such changes come from.
|
| |
|
02.02.2026 12:31
|
|
admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 28361
|
Aw: strange status change behaviour
Yes. Paypal send notify.
See paymentdata.log
Options / logs
|
| |
|
04.02.2026 08:12
|
|
auctionbroker
Name: Franz
05.06.2012
Сообщения: 89
|
Aw: strange status change behaviour
ok. so paypal has some kind of influence on the status. and what could trigger a status change from finished to paid more than 24 hours later?
|
| |
|
04.02.2026 08:23
|
|
admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 28361
|
Aw: strange status change behaviour
Yes.
|
| |
|
04.02.2026 08:26
|
|
auctionbroker
Name: Franz
05.06.2012
Сообщения: 89
|
Aw: strange status change behaviour
can such changes/triggers from paypal be in some way prevented?
|
| |
|
04.02.2026 10:58
|
|
admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 28361
|
Aw: strange status change behaviour
It's possible. But it turns out the system works.
|
| |