Messages and order changes

Messages and order changes

Recently I gave a partial refund to a customer after the order was paid for and delivered. When I processed the refund in PayPal, the customer got an email from my website admin account saying their order status had been changed to "cancelled".

Is there a way to either not send send this message or to say a refund had been issued leaving order as completed?

Aw: Messages and order changes

\components\com_jshopping\payments\pm_paypal\pm_paypal.php

Before row 87 (JoomShopping 5.1.2)
if ($payment_status == 'Completed') {

add
if ($payment_status == 'Refunded') {
return array(0, "Status $payment_status. Order ID " . $order->order_id, $transaction, $transactiondata);
}
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or See status in your log

components\com_jshopping\log\payment.log
components\com_jshopping\log\paymentdata.log

Aw: Messages and order changes

@admin is there a way for PayPal PLUS also?

Found line " if ($payment_status == 'Completed'){ " on row 215

Insert your code

if ($payment_status == 'Refunded') {
return array(0, "Status $payment_status. Order ID " . $order->order_id, $transaction, $transactiondata);
}

before works here also?

Aw: Messages and order changes

PayPal PLUS 3.0.36

works with refund (Configuration in options / payment / paypal plus)

Order Status for Refund transactions

Aw: Messages and order changes

Ok, but I actually meant a function where no message is sent after refound, the status doesn't really matter

Aw: Messages and order changes

\components\com_jshopping\payments\pm_paypal_plus\pm_paypal_plus.php
row 125-127

} elseif ($payment_status == 'Refunded') {
return array(7, "Status $payment_status. Order ID ".$order->order_id );
}

change to
} elseif ($payment_status == 'Refunded') {
return array(0, "Status $payment_status. Order ID ".$order->order_id );
}

Aw: Messages and order changes

thank you

Aw: Messages and order changes

After change code

} elseif ($payment_status == 'Refunded') {
return array(0, "Status $payment_status. Order ID ".$order->order_id );
}

Status E-Mail not send - that´s ok, but the Order Status now don`t change to „Refunded“. (PayPal Plus 3.035)

How can I chnage the Order-Status automaticly to „Refunded“ and send NO Status E-Mail to Costumer? Install 3.036, or?

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Aw: Messages and order changes

or 1 or 2
------
1. send email + change status
2. not send + not change status

Aw: Messages and order changes

that's exactly what i don't need

Need:
No send email but change status.

Sure, that "2" causes not send email + not change status? Because, this is exactly what change 0 to 7 do ...

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