07.06.2020 01:15
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victorybadges
Name: Nick
09.07.2012
Posts: 263
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Using new image for existing product
Hello JS
I trade in collectables, so multiple item is not exactly the same.
for tracking purposes and ease of use I have these products with 1 stock count and when it is sold I delete the image and update the image with a new image and change the stock back to 1
however the images does not appear to change
what steps to I need to take to refresh the image please
is there any database changes I need to do first to ensure the new picture is seen by customers
thank you
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07.06.2020 17:59
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25856
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Aw: Using new image for existing product
Cache?
Try clear cache.
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07.06.2020 23:24
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victorybadges
Name: Nick
09.07.2012
Posts: 263
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Aw: Using new image for existing product
strangely some have updated and some have not
I have tried both clean cache on the bottom of the screen and also "clear cache" in under system
any other suggestions please
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07.06.2020 23:31
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victorybadges
Name: Nick
09.07.2012
Posts: 263
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Aw: Using new image for existing product
or is it something I need to do on my own computer ?
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07.06.2020 23:49
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25856
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Aw: Using new image for existing product
Brouser cache.
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07.06.2020 23:57
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victorybadges
Name: Nick
09.07.2012
Posts: 263
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Aw: Using new image for existing product
thanks
but that means all customers will need to do the same thing if the browser cache needs to be cleared
any work around ?
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08.06.2020 15:05
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25856
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Aw: Using new image for existing product
Change name image.
Last change: 08.06.2020 15:05
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