550 mail

05.01.2019 22:35
#1
hedkandi1
User hedkandi1
Name: Dick
30.01.2014
Posts: 335
Quote
550 mail

Since yesterday i am haveing a problem.
Customers can create an account and getting mails from the server.
Since yesterday afternoon if they place an order in the shop i am getting a copy of the order but i get a 550 bounce mail and the customer doesn't receive the invoice.
Problem isn't 1 internet provider but all of them
Please help me out.

host gmail-smtp-in.l.google.com [74.125.142.27]
SMTP error from remote mail server after end of data:
550 Action not taken
Reporting-MTA: dns; server1.lager-techniek.eu

Action: failed
Final-Recipient: rfc822;bla@bla.com (changed for protection)
Status: 5.0.0
Remote-MTA: dns; gmail-smtp-in.l.google.com
Diagnostic-Code: smtp; 550 Action not taken

 
06.01.2019 08:36
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25934
Quote
Aw: 550 mail

Joomshopping use standart function Joomla for send message.

1. Joomla configuration mail
2. Joomshopping / configuration / general
admin email


Last change: 06.01.2019 08:42
 
06.01.2019 11:05
#3
hedkandi1
User hedkandi1
Name: Dick
30.01.2014
Posts: 335
Quote
Aw: 550 mail

Don't understand the answer.
Using Joomshop 4 years now
Since day before yesterday i am haveing this problem.
Changed nothing.
Mailserver settings are configurated ok.

What is the problem?
Settings in attachment
Aw: 550 mail


Last change: 06.01.2019 11:10
 
06.01.2019 22:08
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25934
Quote
Aw: 550 mail

1. No problem in joomshopping

problem in server configuration / or joomla configuration

 
06.01.2019 23:09
#5
hedkandi1
User hedkandi1
Name: Dick
30.01.2014
Posts: 335
Quote
Aw: 550 mail

Sounds strange.

I can mail over outlook, over mobile phone.
Customers can succesfully register.
Only the Joomshop invoice is creating this problem?
If i mail the invoice over from outlook to the customer there is no problem.
Looks like a Joomshop item.

 
07.01.2019 01:25
#6
hedkandi1
User hedkandi1
Name: Dick
30.01.2014
Posts: 335
Quote
Aw: 550 mail

Can close it.
Was indeed the provider

 
08.01.2019 07:40
#7
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25934
Quote
Aw: 550 mail

Is the problem solved?
what's changed?

 


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