28.08.2018 20:36
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deesignz
Name: Deneen
08.05.2014
Posts: 8
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Transactions are not Being Recorded; Invoices & Notifications Not Sent
I have JoomShopping 3.20.2 installed on JackandJilloc.org.
As of late a few issues have arisen:
1. The cart is processing payments through Paypal, but not recording the orders in the backend.
2. We are not receiving invoices or notifications for said transactions.
I tested with a free item ($0.00) and it worked fine, but when I tested with a payment amount the issues above arise.
The only recent change we made was that we installed an SSL in light of Paypal and Google's new requirements.
Please help!
Thanks.
Deneen
Joomla: Joomla! 2.5.28 JoomShopping: Version 3.20.2 PHP: PHP version: 5.6.30 Website Url: jackandjilloc.org
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28.08.2018 21:17
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25930
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Aw: Transactions are not Being Recorded; Invoices & Notifications Not Sent
Payment info log
components\com_jshopping\log\paymentdata.log?
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28.08.2018 21:21
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deesignz
Name: Deneen
08.05.2014
Posts: 8
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Aw: Transactions are not Being Recorded; Invoices & Notifications Not Sent
I'm not sure I understand the question/response?
Everything was working fine. Now everything's going haywire.
I see the payments in the log, but they are not showing up in the "ORDERS" in the backend.
Nor are notifications or invoices being sent.
Last change: 28.08.2018 22:34
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29.08.2018 17:46
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deesignz
Name: Deneen
08.05.2014
Posts: 8
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Aw: Transactions are not Being Recorded; Invoices & Notifications Not Sent
Still looking for some help with this...
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29.08.2018 19:23
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25930
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Aw: Transactions are not Being Recorded; Invoices & Notifications Not Sent
send me
components\com_jshopping\log\paymentdata.log
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29.08.2018 19:49
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deesignz
Name: Deneen
08.05.2014
Posts: 8
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Aw: Transactions are not Being Recorded; Invoices & Notifications Not Sent
Sent via Private message. Please confirm receipt.
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29.08.2018 22:42
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25930
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Aw: Transactions are not Being Recorded; Invoices & Notifications Not Sent
Change code
components/com_jshopping/payments/pm_paypal/pm_paypal.php
curl_setopt($ch, CURLOPT_SSLVERSION, 4);
change to
curl_setopt($ch, CURLOPT_SSLVERSION, 6);
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01.09.2018 10:34
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9intro
Name: 9intro
08.11.2011
Posts: 13
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Aw: Transactions are not Being Recorded; Invoices & Notifications Not Sent
I have the same problem in web casaribas.com, the transactions are not recorded, and notifications not sent
I have JoomShopping Version 4.15.1
Joomla: Joomla! 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.1.19 MySQL: 5.5.5-10.1.35-MariaDB Website Url: www.casaribas.com
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01.09.2018 17:41
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25930
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03.09.2018 08:18
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9intro
Name: 9intro
08.11.2011
Posts: 13
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Aw: Transactions are not Being Recorded; Invoices & Notifications Not Sent
I'm change the code,
components/com_jshopping/payments/pm_paypal/pm_paypal.php
curl_setopt($ch, CURLOPT_SSLVERSION, 4);
change to
curl_setopt($ch, CURLOPT_SSLVERSION, 6);
but the problem is the same
Joomla: Joomla! 3.8.12 JoomShopping: Version 4.15.1 PHP: 7.1.19 MySQL: 5.5.5-10.1.35-MariaDB Website Url: www.casaribas.com
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04.09.2018 08:04
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25930
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Aw: Transactions are not Being Recorded; Invoices & Notifications Not Sent
For order development use Kontakt.
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04.09.2018 22:03
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deesignz
Name: Deneen
08.05.2014
Posts: 8
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Aw: Transactions are not Being Recorded; Invoices & Notifications Not Sent
I'm giving it a try. Will notify with outcome.
Thanks!
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