Webp Image format not correct

25.04.2025 14:19
#1
heinzm
Joomshopping forum user no avatar
Name: heinz
11.02.2012
Сообщения: 98
Quote
Webp Image format not correct

When using the webp image format, the background in the Joomshop is displayed as black, even though it should be transparent. The different you can see in the image attached.
Template: template gray
What can I do?
Webp Image format not correct


Joomla: 5.3.0
JoomShopping: 5.6.1
PHP: 8.3.20
MySQL: 8.0.42
Website Url: www.juwelen-binder.at
 
25.04.2025 14:44
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28000
Quote
Aw: Webp Image format not correct

send me webp example?
Will be fixed in new version.

 
27.04.2025 11:37
#3
heinzm
Joomshopping forum user no avatar
Name: heinz
11.02.2012
Сообщения: 98
Quote
Aw: Webp Image format not correct

Example file/picture not able to upload in webp format.
Please have a look in our product page: https://www.juwelen-binder.at/start-os/silikonuhrband-suunto-race-charcoal
But I've discovered that the problem only exists with the image preview. The background is displayed correctly in full-screen mode.


Последнее изменение: 27.04.2025 11:43
 
27.04.2025 13:33
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28000
Quote
Aw: Webp Image format not correct

Will be fixed in new version.

 
04.05.2025 12:05
#5
heinzm
Joomshopping forum user no avatar
Name: heinz
11.02.2012
Сообщения: 98
Quote
Aw: Webp Image format not correct

admin - 27.04.2025 13:33
Will be fixed in new version.


Sorry, but webp doesn't work in the new version 5.6.2 either.

 
04.05.2025 15:06
#6
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28000
Quote
Aw: Webp Image format not correct

Image example?

 
06.05.2025 07:18
#7
heinzm
Joomshopping forum user no avatar
Name: heinz
11.02.2012
Сообщения: 98
Quote
Aw: Webp Image format not correct

admin - 04.05.2025 15:06
Image example?

https://www.juwelen-binder.at/start-os/silikonuhrband-suunto-race-charcoal

 
06.05.2025 08:21
#8
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28000
Quote
Aw: Webp Image format not correct

Works for my test shop (5.6.2).
How did you update?


Последнее изменение: 06.05.2025 08:22
 
14.05.2025 21:11
#9
heinzm
Joomshopping forum user no avatar
Name: heinz
11.02.2012
Сообщения: 98
Quote
Aw: Webp Image format not correct

admin - 06.05.2025 08:21
Works for my test shop (5.6.2).
How did you update?


I make the joomshop updates allways over the joomla extensions update function.

 
14.05.2025 22:02
#10
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Сообщения: 28000
Quote
Aw: Webp Image format not correct

Admin access?
Ftp?

 


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