After migrating the database to a new website, the product photos are not visible

19.07.2021 12:47
#1
gabrielnb
Joomshopping forum user no avatar
Name: Gabriel
19.07.2021
Posts: 8
Quote
After migrating the database to a new website, the product photos are not visible

Hello, I have migrated the database to a new website with Joomla, with a more updated version. The products appeared successfully, but the product photos did not. Do you know what could be wrong? How should the database be imported so that the photos appear?


Joomla: 3.9.28.
JoomShopping: Version 4.18.6
PHP: 7.3.7
MySQL: 5.5.5-10.1.40-MariaDB
 
23.07.2021 20:50
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25914
Quote
Aw: After migrating the database to a new website, the product photos are not visible

Copy foto files
components\com_jshopping\files\img_products

 
26.07.2021 13:02
#3
gabrielnb
Joomshopping forum user no avatar
Name: Gabriel
19.07.2021
Posts: 8
Quote
Aw: After migrating the database to a new website, the product photos are not visible

admin - 23.07.2021 20:50
Copy foto files
components\com_jshopping\files\img_products



Hello, thank you. Sorry I do not know if I understood you, you mean that through the FTP on my old page I go to that route
copy those files, and insert them in the same path but in the new page. I have the old and new page in two different ftp, with two different databases as well.

I am a first year programming student, and I am not yet an expert.

 
27.07.2021 10:58
#4
gabrielnb
Joomshopping forum user no avatar
Name: Gabriel
19.07.2021
Posts: 8
Quote
Aw: After migrating the database to a new website, the product photos are not visible

admin - 23.07.2021 20:50
Copy foto files
components\com_jshopping\files\img_products

I have moved the \img_products files from the old site to the \img_products folder on the new site. And the images are still not showing, because they all seem to be hosted at:
http://new2.regaldekor.com/components/com_jshopping/files/img_products/noimage.gif

looks like a default image, so the error looks different. Do you know what it could be?

this is my website
http://new2.regaldekor.com/index.php

this is my old website:
https://regaldekor.com/

 
27.07.2021 15:46
#5
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25914
Quote
Aw: After migrating the database to a new website, the product photos are not visible

You may not have transferred all the tables needed for the store.

 
28.07.2021 11:19
#6
gabrielnb
Joomshopping forum user no avatar
Name: Gabriel
19.07.2021
Posts: 8
Quote
Aw: After migrating the database to a new website, the product photos are not visible

admin - 27.07.2021 15:46
You may not have transferred all the tables needed for the store.

Hello, thank you. Where could I get information about the necessary tables I should transfer? or where could I get information about the migration process in general?

Regards.

 
04.08.2021 07:08
#7
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25914
Quote
Aw: After migrating the database to a new website, the product photos are not visible

All table
.._jshopping_...

 


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