Related products do not show

12.03.2019 12:06
#1
kkania
Joomshopping forum user no avatar
Name: Katrin Kania
09.06.2011
Posts: 50
Quote
Related products do not show

Hello,
I have configured related products for my products, but they do not show up in the frontend anymore...


Joomla: 3.9.3
JoomShopping: 4.18.2
Website Url: https://www.pallia.net
 
12.03.2019 16:10
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Related products do not show

1. Configuration / Shop functions / Related products
2. Add related for product
3. Joomshopping template default?

Send me url product with related?

 
13.03.2019 10:56
#3
kkania
Joomshopping forum user no avatar
Name: Katrin Kania
09.06.2011
Posts: 50
Quote
Aw: Related products do not show

1. Configuration / Shop functions / Related products
Yes, checked.

2. Add related for product
Most of my products have related products - it used to work a few updates ago, but then the products disappeared

3. Joomshopping template default?
default and defaultg

Example for product with related products:
https://pallia.net/shop/sonstiges/schwimmer

 
13.03.2019 12:18
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Related products do not show

Bug in your template (or override template)

header "Verwandte Produkte " (html block Yes)
No product

 
13.03.2019 18:01
#5
kkania
Joomshopping forum user no avatar
Name: Katrin Kania
09.06.2011
Posts: 50
Quote
Aw: Related products do not show

Okay - so what file do I have to fix, and how? I don't understand what you mean with "html block Yes"...

 
13.03.2019 20:43
#6
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Related products do not show

1. after install joomshopping - template changes?
or template override?

 
15.03.2019 12:24
#7
kkania
Joomshopping forum user no avatar
Name: Katrin Kania
09.06.2011
Posts: 50
Quote
Aw: Related products do not show

Yes, the template override had the bug - it was an old version of the template. I have replaced it with the most recent one (with my custom changes transferred into the new files). Now it works again.

Thank you!

 


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