Products: [Save & Close] and [Cancel] very slow

12.05.2026 08:24
#1
crimle
Joomshopping forum user no avatar
Name: crimle
09.01.2012
Posts: 64
Quote
Products: [Save & Close] and [Cancel] very slow

- Go to Joomshopping > Products
- Open any product from the list
- Click [Cancel] or [Save & Close]
- This action is consuming between 30 to 60 seconds

The issue has started some weeks ago, maybe after installing the latest update.
Normal Joomla articles can be closed whithin no time.
What can I do?
Thank you and kind regards
Chris


Joomla: 6.1.0
JoomShopping: 5.9.2
PHP: 8.3
MySQL: MySQLi 10.11.9-MariaDB
Website Url: https://tierschutz-thurgau.ch/
 
12.05.2026 10:09
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 28361
Quote
Aw: Products: [Save & Close] and [Cancel] very slow

Try manufacturer / edit => cancel.

-------------------------------------------------

Read
https://www.joomshopping.com/forum/posts/12/17386.html

--------------------------

Problem in Php / nginx configuration.

 
12.05.2026 10:50
#3
crimle
Joomshopping forum user no avatar
Name: crimle
09.01.2012
Posts: 64
Quote
Aw: Products: [Save & Close] and [Cancel] very slow

Same issue with Joomshopping > Options > Manufacturer list!
I open any manufacturer and then close it without saving. This is very slow indeed.
Now I am going to contact my webhoster.
Thank you!

 
12.05.2026 11:32
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 28361
Quote
Aw: Products: [Save & Close] and [Cancel] very slow

Problem in form with files

 
13.05.2026 09:26
#5
crimle
Joomshopping forum user no avatar
Name: crimle
09.01.2012
Posts: 64
Quote
Aw: Products: [Save & Close] and [Cancel] very slow

Issue is resolved. Go to webhosting control panel > PHP settings:
do not use: FPM (Apache)
change to: FPM (nginx)

 


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