Invoice PDF is now on 2 pages

15.01.2026 15:48
#1
El Tucan
Joomshopping forum user no avatar
Name: El Tucan
04.04.2022
Posts: 38
Quote
Invoice PDF is now on 2 pages

Hi,

our invoice PDFs where always on one page. But that changed and now the header image is always shown on the first pages and the invoice then is on the second page.
I did not change the image size.
I tried some things now, but I don't know what to change.
How can I change that back on one page?

Thanks
Team from El Tucan


Joomla: 5.4.2
JoomShopping: 5.9.0
PHP: 8.3
MySQL: 10.11.9
 
15.01.2026 17:30
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 28361
Quote
Aw: Invoice PDF is now on 2 pages

Default config:
$config->file_generete_pdf_order = '\\Joomla\\Component\\Jshopping\\Site\\Pdf\\Order';


You made changes (use your order)
components\com_jshopping\config\user_config.php ?

 
15.01.2026 21:48
#3
El Tucan
Joomshopping forum user no avatar
Name: El Tucan
04.04.2022
Posts: 38
Quote
Aw: Invoice PDF is now on 2 pages

No, we did not make any changes.
I don't have a file components\com_jshopping\config\user_config.php
just the default config
see screenshot.

we just uploaded a header image, but I only tried to change that today
How could I reset/remove this?
Aw: Invoice PDF is now on 2 pages

 
17.01.2026 09:15
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 28361
Quote
Aw: Invoice PDF is now on 2 pages

1. use
JoomShopping Addon TCPDF ?

Disable or delete.
Disable plugin "JoomShopping Addon TCPDF"

(Only needed for JoomShopping version less than 5.6.0)


Letzte Änderung: 17.01.2026 09:19
 
17.01.2026 09:20
#5
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 28361
Quote
Aw: Invoice PDF is now on 2 pages


we just uploaded a header image, but I only tried to change that today
How could I reset/remove this?


Upload image with white background

 
17.01.2026 16:17
#6
El Tucan
Joomshopping forum user no avatar
Name: El Tucan
04.04.2022
Posts: 38
Quote
Aw: Invoice PDF is now on 2 pages

I now deleted "Joomshopping Addon TCPDF".
Still the same problem.
My invoice starts on page 2.

 
18.01.2026 11:32
#7
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 28361
Quote
Aw: Invoice PDF is now on 2 pages

Plugin JoomShopping Addon TCPDF disabled (or deleted?)

for test
Create new order / or edit old order => save => download pdf


Letzte Änderung: 18.01.2026 11:32
 
19.01.2026 11:57
#8
El Tucan
Joomshopping forum user no avatar
Name: El Tucan
04.04.2022
Posts: 38
Quote
Aw: Invoice PDF is now on 2 pages

Ah, thanks. for new orders it works now!

 


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