Hello JoomShopping Team
We are currently using JoomShopping for our online store and have encountered an issue with the checkout process. Specifically, the available salutation options for customers entering their billing information are limited to "Mr." and "Ms."
However, in order to comply with current legal requirements, it is necessary to provide additional salutation options such as "None" and "Diverse." These options are essential to ensure inclusivity and to avoid potential legal issues.
Problem:
The current JoomShopping setup does not allow for the manual addition of custom salutation options in the backend. This limitation prevents us from offering a more comprehensive and inclusive checkout experience for our customers.
Proposed Solution:
We propose two potential solutions to address this issue:
Implement a custom field: Allow administrators to create custom salutation options directly within the JoomShopping backend. This would provide greater flexibility and enable us to tailor the checkout process to our specific needs.
Integrate a predefined list of salutations: Provide a built-in list of commonly used salutations, including "None" and "Diverse." This would simplify the process for administrators and ensure that all necessary options are available.
Impact:
Without the ability to add custom salutation options, our online store may be in violation of relevant laws and regulations. Additionally, the lack of inclusive options could negatively impact our customer experience and damage our brand reputation.
We kindly request that you investigate this issue and implement one of the proposed solutions as soon as possible. Please let us know if you require any further information.
Thank you.
Andrea



