German VAT ID entered -->VAT 0%, even with German delivery address

German VAT ID entered -->VAT 0%, even with German delivery address

Hey
A customer entered his German VAT ID for an order that is delivered within in Germany. This means the VAT should still be 19%, even if he entered the VAT ID. But the system set the VAT to 0%...this shouldn't happen, since it is against the law. Is there any way to avoid this?
Thanks
Rolf

Aw: German VAT ID entered -->VAT 0%, even with German delivery address

configuration?

Aw: German VAT ID entered -->VAT 0%, even with German delivery address

Ah!
user with TAX ID for Germany was set to 0%. Now I set it to 19%!
Great!
Thanks for your help!
Rolf