Order email description not working

04.08.2022 13:50
#1
Dingens
User Dingens
Name: Rolf Wagels
28.03.2012
Posts: 683
Quote
Order email description not working

Hey
I have texts in German and English in static texts:

Order email description not working

If I add an order manually, nothing is displayed in the email though:
Order email description not working

Thanks
Rolf


Last change: 08.08.2022 11:00
 
04.08.2022 19:52
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25904
Quote
Aw: Order email description not working

1. Static text
Description of the order for the customer (in email)
or
Description of the order for the customer (in email end)?

2. Your check email client or email admin?

 
08.08.2022 10:59
#3
Dingens
User Dingens
Name: Rolf Wagels
28.03.2012
Posts: 683
Quote
Aw: Order email description not working

Hey
Description of the order for the customer (in email) is what I meant.
I checked customers mail...
otherwise I wouldn't know :-)
Cheers
Rolf

 
08.08.2022 14:20
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25904
Quote
Aw: Order email description not working

Works for my test shop
url?

or addon / plugin installed?


Last change: 08.08.2022 14:23
 
09.08.2022 10:19
#5
Dingens
User Dingens
Name: Rolf Wagels
28.03.2012
Posts: 683
Quote
Aw: Order email description not working

Hey

Normal orders work
Problem only if the order is added manually in the backend.
Did you check that?
Thanks
Rolf

 
09.08.2022 14:32
#6
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25904
Quote
Aw: Order email description not working

works for me.
url?
admin login?

 
09.08.2022 16:03
#7
Dingens
User Dingens
Name: Rolf Wagels
28.03.2012
Posts: 683
Quote
Aw: Order email description not working

PN sent
Thanks
Rolf

 
09.08.2022 16:30
#8
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25904
Quote
Aw: Order email description not working

Problem in Statict text
Description of the order for the customer (in email) (send manually)

if your send new order from admin -> used "Description of the order for the customer (in email) (send manually) "
+ if not empty

after resave "Description of the order for the customer (in email) (send manually)"
-> works

 
09.08.2022 16:33
#9
Dingens
User Dingens
Name: Rolf Wagels
28.03.2012
Posts: 683
Quote
Aw: Order email description not working

Okay, great, thanks for your help
Rolf

 


Copyrights MAXXmarketing GmbH. Alle Rechte vorbehalten
Durch die Nutzung dieser Website stimme ich zu, dass Cookies zur optimalen Gestaltung der Website sowie zur Analyse der Nutzung der Website verwendet werden. Weiterführende Informationen finden Sie hier. OK, einverstanden.