Backup addons

28.04.2020 17:57
#1
opus4444
Joomshopping forum user no avatar
Name: Einar Dagur
15.04.2020
Posts: 5
Quote
Backup addons

I bought yesterday your backup extension as I need backup of old site (Joomla 2.5.19 /JoomShopping 3.10.0) to move to new installation of the shop. When trying to install I get this error message: JFolder::create: Path not in open_basedir paths Warning: Failed to move file!
What do I have to do?
Thank you


Joomla: Joomla 2.5.19
JoomShopping: JoomShopping 3.10.0
PHP: 5.3.27
MySQL: 4.0.10
Website Url: http://www.jouetsdavidson.ch
 
28.04.2020 19:23
#2
admin
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Name: Admin
05.08.2010
Posts: 21565
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Aw: Backup addons

Problem in joomla configuration

tmp folder

 
29.04.2020 11:27
#3
opus4444
Joomshopping forum user no avatar
Name: Einar Dagur
15.04.2020
Posts: 5
Quote
Aw: Backup addons

JFolder::create: Path not in open_basedir paths Warning: Failed to move file! Error

There was an old zip files of JoomShopping in the temp file. I have now removed it, still get the error message: "JFolder::create: Path not in open_basedir paths Warning: Failed to move file!

 
29.04.2020 15:21
#4
admin
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Name: Admin
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Aw: Backup addons

url?
admin login?
(forum private msg.)

 
10.06.2020 14:58
#5
opus4444
Joomshopping forum user no avatar
Name: Einar Dagur
15.04.2020
Posts: 5
Quote
Aw: Backup addons

Finally I am with the new shop online while finalizing the install. I took a backup from the old shop and got the message success. Then I went to the new shop, installed the zip file and got two messages: 1) "Completed" in green and then in red 2) "Warning: Version 4.18.4 is not supported". In the FTP I can see that the categories and products images have been installed to the new site, but in the front and back end nothing has happens.
The old site I did backup from is Joomla 2.5.19 / JoomSopping 3.10.0
The new site where I installed the backup to is Joomla 3.9.19 / JoomShopping 4.18.4 / Database Version 5.7.30-log / PHP Version 7.4.6
The website where I'm backing up from is: www.jouetsdavidson.ch. The new site is on a preview bases until finished, the products and category there was done by me manually, but the full backup is in the com.joomshopping folders, but dont show: https://hdqkadjhl.preview.infomaniak.website/
Thanks for some suggestions.


Joomla: 3.9.19
JoomShopping: 4.18.4
PHP: 7.4.6
MySQL: 5.7.30
Website Url: https://hdqkadjhl.preview.infomaniak.website/
 
10.06.2020 23:42
#6
admin
(Support Team)
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Name: Admin
05.08.2010
Posts: 21565
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Aw: Backup addons

??

Create item menu shop.

 
11.06.2020 12:22
#7
opus4444
Joomshopping forum user no avatar
Name: Einar Dagur
15.04.2020
Posts: 5
Quote
Aw: Backup addons

That is exactly what I did. I created catégories menu. Then, before importing the backup, I created few categories and added few products, just for the configuration purpose.
Then I backed up the current site (www.jouetsdavidson.ch) and unzipped it into the new one. I was hoping that the backup would replace all categories with the ones from the old site and copy the products from the old site, clients etc., just like is told in the presentation of the backup module. But that did not happen; the new site has not benefitted from the backup at all, the JoomShopping in the new site backend has not changed at all, nothing from the backup is visible. When I go into the FTP of the new site, I can see that the backup has added all the stuff into those ..\components\com_jshopping folders - but that does not work at all.
In short: the backup was taken from the current site (www.joetsdavidson.ch) and installed into the new site (https://hdqkadjhl.preview.infomaniak.website/) but nothing happened. Still the backup managed to load those ..\components\com_jshopping folders with at least all pictures. But it does not work.The backup has not changed anything on the new site.
In privat message I mail to you the access to the backend of the new site as well as the backupZip from the old site.
Then you.

 
13.06.2020 00:02
#8
admin
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Name: Admin
05.08.2010
Posts: 21565
Quote
Aw: Backup addons

1. Addon Compatibility JoomShopping: (3.16.1 - 3.20.1) / (4.4.1 - 4.9.1)
Addon not works for 3.10.0

- Need update Joomshopping to 3.16.1

2. Will be latter new version addon.
Works for 4.18.4


Last change: 13.06.2020 00:04
 
13.06.2020 09:16
#9
opus4444
Joomshopping forum user no avatar
Name: Einar Dagur
15.04.2020
Posts: 5
Quote
Aw: Backup addons

It is a little late informing about the limitation of the backup addon. I have spend ten's of hours trying to get this to work, learning it just now that it is not supposed to work.
So I did the following:
1) On the new site I uninstalled JS 4.18.4 and installed the 4.5.0 version.
2) On the old (current live) site I upgrated the JS 3.10.0 version to 3.16.1-3.16.2 version.
3) took a backup of 3.16.1 version and installed it to the 4.5.0 version (on the new site)
4) DID NOT WORK. Got the following error message: 0 Archive does not exist at /home/clients/fb689bd7c6b7b4d091a643d5b890ca69/web/tmp/backup_3.16.1_20200613090216.zip
In my opinion, I followed your instruction and it still does not work.
Thank you for your time and now what?

 
13.06.2020 10:43
#10
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 21565
Quote
Aw: Backup addons

1. old Joomshopping Update Need step to step.

Component Update 4.10.0 -> 4.10.1
Component Update 4.10.1 -> 4.10.2
Component Update 4.10.2 -> 4.10.3
....

2. install addon Backup 1.1.7
Create backup (version 4.18.4)

3. New version -
install Joomshopping 4.18.4

4. install backup file

5.
install - Update LangFix
https://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/downloads/updates.html


Last change: 13.06.2020 11:31
 


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