Problem when upgrade, page and component are blank

21.04.2015 00:14
#1
cacau
Joomshopping forum user no avatar
Name: Claudia
12.05.2014
Posts: 10
Quote
Problem when upgrade, page and component are blank

How can I fix this problem or go to an older version.
I was upgrading from the 4.4.0, step by step, like I have read, and when after I have upgrade to the 4.8.0, the page and administration component became a blank page.

Could you help me?
My whole site is OUT now!!


Joomla: Joomla! 3.2.1
JoomShopping: 4.4.0
PHP: 5.3.29
MySQL: 5.5.38-35.2
Website Url: http://www.crystalrio.com.br/cr/index.php
 
21.04.2015 07:56
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 19544
Quote
Aw: Problem when upgrade, page and component are blank

administrator / config /
Error reporing: maximum

 
21.04.2015 10:45
#3
cacau
Joomshopping forum user no avatar
Name: Claudia
12.05.2014
Posts: 10
Quote
Aw: Problem when upgrade, page and component are blank

Where can I find the config?
Is it inside jooshopping or joomla administrator?

 
21.04.2015 10:47
#4
cacau
Joomshopping forum user no avatar
Name: Claudia
12.05.2014
Posts: 10
Quote
Aw: Problem when upgrade, page and component are blank

Hi,
I found it!

The error is:
Fatal error: Call to undefined method jshopConfig::loadFrontLand() in /home/cryst759/public_html/cr/components/com_jshopping/lib/factory.php on line 33

 
21.04.2015 11:19
#5
cacau
Joomshopping forum user no avatar
Name: Claudia
12.05.2014
Posts: 10
Quote
Aw: Problem when upgrade, page and component are blank

What I have do now to fix the error?

I appreciate if you could answer me, asap, because the site is out of order!

 
21.04.2015 12:04
#6
cacau
Joomshopping forum user no avatar
Name: Claudia
12.05.2014
Posts: 10
Quote
Aw: Problem when upgrade, page and component are blank

Do I have to upgrade the joomla version or I ought to wait fixing before the joomshopping error?

If I upgrade, it will help???

 
21.04.2015 13:13
#7
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 19544
Quote
Aw: Problem when upgrade, page and component are blank

Update need step to step.

update again step to step.

 
21.04.2015 14:01
#8
cacau
Joomshopping forum user no avatar
Name: Claudia
12.05.2014
Posts: 10
Quote
Aw: Problem when upgrade, page and component are blank

But I have a blank page when I try to enter in the component joomshopping.

Can I do the update by joomla installation?

By the way, I was respecting the step by step in versions installation, inside the joomshopping.

Thank you for responding me.

 
21.04.2015 19:36
#9
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 19544
Quote
Aw: Problem when upgrade, page and component are blank

Download joomshpping archvie.
Copy file to server.

 
21.04.2015 19:41
#10
cacau
Joomshopping forum user no avatar
Name: Claudia
12.05.2014
Posts: 10
Quote
Aw: Problem when upgrade, page and component are blank

Hi,
I uninstalled the component, after I reinstall it, and updated the joomla version too.
Now I have to reorganize all the products and associates with the mainmenu products.

But I can't open the menu because it is written:
"Component 'com_jshopping' does not exist."

An error has occurred.
500 Error loading form file

The component is install and I am putting reordering everything.

Why can't I open the menu to associate it?
What is wrong now?


Joomla: Joomla! 3.4.1
JoomShopping: Version 4.9.2
PHP: 5.3.29
MySQL: 5.5.38-35.2
Website Url: http://www.crystalrio.com.br/cr
 
21.04.2015 19:42
#11
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 19544
Quote
Aw: Problem when upgrade, page and component are blank

Disable module joomshopping.

 
22.04.2015 10:49
#12
cacau
Joomshopping forum user no avatar
Name: Claudia
12.05.2014
Posts: 10
Quote
Aw: Problem when upgrade, page and component are blank

It isn't that, because the problem is still there.

 


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