21.04.2015 00:14
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cacau
Name: Claudia
12.05.2014
Posts: 10
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Problem when upgrade, page and component are blank
How can I fix this problem or go to an older version.
I was upgrading from the 4.4.0, step by step, like I have read, and when after I have upgrade to the 4.8.0, the page and administration component became a blank page.
Could you help me?
My whole site is OUT now!!
Joomla: Joomla! 3.2.1 JoomShopping: 4.4.0 PHP: 5.3.29 MySQL: 5.5.38-35.2 Website Url: http://www.crystalrio.com.br/cr/index.php
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21.04.2015 07:56
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25857
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Aw: Problem when upgrade, page and component are blank
administrator / config /
Error reporing: maximum
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21.04.2015 10:45
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cacau
Name: Claudia
12.05.2014
Posts: 10
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Aw: Problem when upgrade, page and component are blank
Where can I find the config?
Is it inside jooshopping or joomla administrator?
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21.04.2015 10:47
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cacau
Name: Claudia
12.05.2014
Posts: 10
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Aw: Problem when upgrade, page and component are blank
Hi,
I found it!
The error is:
Fatal error: Call to undefined method jshopConfig::loadFrontLand() in /home/cryst759/public_html/cr/components/com_jshopping/lib/factory.php on line 33
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21.04.2015 11:19
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cacau
Name: Claudia
12.05.2014
Posts: 10
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Aw: Problem when upgrade, page and component are blank
What I have do now to fix the error?
I appreciate if you could answer me, asap, because the site is out of order!
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21.04.2015 12:04
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cacau
Name: Claudia
12.05.2014
Posts: 10
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Aw: Problem when upgrade, page and component are blank
Do I have to upgrade the joomla version or I ought to wait fixing before the joomshopping error?
If I upgrade, it will help???
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21.04.2015 13:13
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25857
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Aw: Problem when upgrade, page and component are blank
Update need step to step.
update again step to step.
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21.04.2015 14:01
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cacau
Name: Claudia
12.05.2014
Posts: 10
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Aw: Problem when upgrade, page and component are blank
But I have a blank page when I try to enter in the component joomshopping.
Can I do the update by joomla installation?
By the way, I was respecting the step by step in versions installation, inside the joomshopping.
Thank you for responding me.
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21.04.2015 19:36
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25857
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Aw: Problem when upgrade, page and component are blank
Download joomshpping archvie.
Copy file to server.
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21.04.2015 19:41
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cacau
Name: Claudia
12.05.2014
Posts: 10
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Aw: Problem when upgrade, page and component are blank
Hi,
I uninstalled the component, after I reinstall it, and updated the joomla version too.
Now I have to reorganize all the products and associates with the mainmenu products.
But I can't open the menu because it is written:
"Component 'com_jshopping' does not exist."
An error has occurred.
500 Error loading form file
The component is install and I am putting reordering everything.
Why can't I open the menu to associate it?
What is wrong now?
Joomla: Joomla! 3.4.1 JoomShopping: Version 4.9.2 PHP: 5.3.29 MySQL: 5.5.38-35.2 Website Url: http://www.crystalrio.com.br/cr
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21.04.2015 19:42
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25857
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Aw: Problem when upgrade, page and component are blank
Disable module joomshopping.
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22.04.2015 10:49
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cacau
Name: Claudia
12.05.2014
Posts: 10
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Aw: Problem when upgrade, page and component are blank
It isn't that, because the problem is still there.
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